320 N Comrie Ave
Johnstown, NY 12095
Sales Department
| Sun | Closed |
| Mon | 9:00am – 7:00pm |
| Tue | 9:00am – 7:00pm |
| Wed | 9:00am – 7:00pm |
| Thu | 9:00am – 7:00pm |
| Fri | 9:00am – 6:00pm |
| Sat | 9:00am – 4:00pm |
Service Department
| Sun | Closed |
| Mon | 8:00am – 5:00pm |
| Tue | 8:00am – 5:00pm |
| Wed | 8:00am – 5:00pm |
| Thu | 8:00am – 5:00pm |
| Fri | 8:00am – 5:00pm |
| Sat | 8:00am – 12:00pm |
See all dealerships near Johnstown, NY that carry Nissan
Showing the most recent reviews from Cars.com and DealerRater.
TERRIBLE sales/service!
TERRIBLE sales/service! Sold me a car, and the transmission was ready to blow a month later. Told me it would be fixed in a week, then kept changing the date it would be completed for another week and a half and threw a complete tantrum and hung up on me when I dared to question all of the inconsistencies. Finally got my car back well into the third week that they had it, and will NEVER go back! I wouldn't send my worst enemy here!
Dealer Response
The advisor that was working with you informed you many times that we do not have control over parts supply and therefore are not able to give an exact time as to when your vehicle will be finished. No matter how much you demanded. I personally heard him tell you that. Yes I did listen to the voicemail you left which berated my advisor, slandered him as well as bullied him. If you spoke to him in the same manner as you did on the voicemail not only would most people hang up on you but others would ask you not to come back. In that message you also asked him to have his manager call you which I did and left multiple messages with no response. I am happy that you had your parents come in, which apologized on your behalf. The owner was gracious enough to give you a deal on the work which he didn't have to do seeing you declined the extended warranty and it has been months since you purchased your vehicle.
Maximum rating = 5
watch out
they will rob u blind they do things to your car just to keep u coming back it happen to me 3 times spoke to a few people with same opinion watch out that free oil change/inspection is a lure
Maximum rating = 5
i have 30 plus years in PR and good service''
i would recomend the service dept, and i have lots of excperience in this along with sale.s i did a big repair on my 09 pathfinder,-rear springs,,shocks,,and front brakes and rotors,,they told me my breaks were ok,BUT i wanted new ones,[ i tow a bass boat and have to stop] also i needed a wiper and they forgot to put it on,when i said what happened to my wiper--they replaced all 3 at NO COST,and i never bought anything their,this is my 1st nissan,,i do however fell the sales dept,is asleep at the wheel, but no complaints on service'
Maximum rating = 5
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