Nissan
New Car Dealership in Hempstead, NY
Overall Rating
4.1/5
Read dealer reviews
We at Garden City Nissan appreciate your interest in both our store and in our site. We sincerely hope that your visit to our online office has been a pleasant one.
Both our Service Department and our Parts Department are qualified to assist with any needs you may have in the maintenance of your New or Used Nissan, and our prices are very competitive.
As the "#1 Selling Nissan Dealership in the World" the staff at Garden City Nissan is committed to customer service. Our drive for owner loyalty means that your experience with us is top notch, regardless of what your needs are.
Garden City Nissan's service reps and mechanics are Nissan trained and utilize the latest cutting edge technology to keep your car running smoothly.
Garden City Nissan Reviews
Overall Rating
4.1/5
70 out of 89 people recommended this dealer
Overall Facilities:
3.5/5
Rusty
Reviewed by John
in Hempstead
February 18, 2021
I got a letter in the mail about a promotion they were offering. I get there the sales guy is all over the place. They didnt have the color i wanted , so they went and fetched 1 from elsewhere. Still not the color. Ok. Make a long story short. They suck. Tried giving me another car with this outrageous payment. xxxx with that payment i can get a Benz. They reall suck. Dont ever go there for a car
Horrible Customer Service
Reviewed by RA
in Commack
November 27, 2020
I went in to Nissan to lease a Rogue. I purchased there 3 years ago and it was time to renew. I was tele marketed the day before and was very clear with the 2 girls on the phone and the one guy that texted me that I already drove the vehicle and just wanted to see if the lease price was in my budget. When I arrived Steven Jones took care of me. He was pleasant but absolutely refused to give me prices unless I drove the vehicle. I was quite surprised because I have been leasing cars for 30 years and never heard of this. He told me the telemarketers job is to just get me in and they will agree to almost anything to do so! So I let him browbeat me into test driving again. After the uneventful test drive we sat down where he told me he still could not give me price unless I let them run a credit check. I refused and told him to price me according to my 766 credit score and no sense of running again until I agree to purchase. He flat out said NO and the sales manager came over. He too said no credit check no price. I stressed to him that this is no way to treat a customer and I never experienced such horrible treatment. He said that these are new "Covid Rules" for car dealerships and then said he has to be "transparent". Clearly he was trying to throw around current Covid terms but this had nothing to do with Covid. I again said that I have no idea if this car is affordable so there's no sense in starting a contract and running credit until I knew so. They both refused so I left completely fuming and humiliated. I should have left a lot sooner. I immediately went to Honda and asked for a price on a CRX and got the price then ran my credit and purchased the SUV. This transaction took 25 minutes, and yes I did not test drive the vehicle. BAD BAD business Nissan Garden City and on a return customer, what a disgrace. I was actually ready and willing to purchase that minute and I thought this was going to be the quickest sale they would make. Not only did they turn me off to that dealership it turned me off to Nissan!
Very Satisfied
Reviewed by Frank
in Astoria
June 28, 2012
I went to Nissan of garden city and delt with a salesguy named Tony. I originally came in the store looking at a used Altima and I drove out in a brand new Altima. I couldnt believe how much of a savings I received with the new car not to mention they got me low financing. I had one of the best car buying experiences. Not only was Tony great but I also delt with a man named Carlos who went over the entire car with me again! I love the way they do business and I have no doubt in my mind that I will be back when its time for another car.
