Royal Nissan-Subaru in Cortland including address, phone, dealer reviews, directions, a map, inventory and more

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3845 West Rd
Cortland, NY 13045

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Sales: 607-218-8689

Used Cars: 607-218-3437

Hours Toggle

Sales Department

Sun Closed
Mon 8:00am – 8:00pm
Tue 8:00am – 8:00pm
Wed 8:00am – 8:00pm
Thu 8:00am – 8:00pm
Fri 8:00am – 6:00pm
Sat 8:00am – 5:00pm

Service Department

Sun Closed
Mon 8:00am – 5:00pm
Tue 8:00am – 5:00pm
Wed 8:00am – 5:00pm
Thu 8:00am – 5:00pm
Fri 8:00am – 5:00pm
Sat 8:00am – 12:00pm

Reviews of Royal Nissan-Subaru

Showing the most recent reviews from Cars.com. To see all reviews visit Cars.com.

Overall Rating:

3 (out of 5)

3 out of 6 people said they would recommend this dealer

1 (out of 5)

service and extended warranty repair suck

Reviewed by eric underwood in Cortland nyJanuary 14, 2021

today my wife took our 2015 Chevy Colorado in for them to look into noise in the front related to ether bad fan belts or pulleys and also to check for a bad thermostat because our temp gage was going up and down in temp while driving it 2 months ago you replaced the water pump" our appointment was 10 am on 1/13/21 1 pm comes no call my wife calls to check on our truck oh it has been in yet your next in line fine np then we call back at 430 pm on 1/13/21 no answer my wife leaves a message you call back and say oh my mechanic looked at it heard the noise in the front but could not find a issue with the thermostat you had my truck all day after making a appointment for 10 am and did nothing your own words to me at 430pm on 1/13/21 was my mechanic is still trying to find out what's wrong and if you want the thermostat replaced at your request u have to pay for it what are we supposed to do drive the truck n blow the engine" total waste of time never take your car or truck here because on 1/14/21 i,m picking up my truck to take it somewhere else because they told me i can take it somewhere else what a joke your dealership is we even told you a master mechanic recommends changing the thermostat

Customer Service 1

Buying Process N/A

Quality of Repair 1

Overall Facilities 3

Maximum rating = 5

1 (out of 5)

Angry

Reviewed by Wes lamarre in Homer New YorkMarch 27, 2020

Brought my rogue in said monroe said bad wheel bearing so they drive my rogue bring it back put on lift and listen and they said rear wheel bearing bad i knew wheel bearing bad but didnt know what one they charged me 59.40 just to drive my car and listen to it running on lift are u kidding me u did no work to it at all what a joke

Customer Service 5

Buying Process 1

Quality of Repair 1

Overall Facilities 5

Maximum rating = 5

5 (out of 5)

Finding SUV that works for us.

Reviewed by Gary and Sally Valentine in Cortland , NySeptember 24, 2019

We went to royal Subaru hoping to find an SUV after going all over and having no luck. We met “Uncle” Bill OGorman there, and he helped us find a Subaru Forester Touring that we fell in love with. It is a lovely light green color. It fits all of my needs, as i am handicapped and have trouble getting in and out of cars. Bill went above and beyond making sure that we were comfortable, and that we knew and tried every feature in the vehicle. We went on an extended trial test ride, and he went over every detail that we asked about, and then some. When in the office, he made sure we were comfortable, offering us snacks and a drink of juice or water. That was very thought of him, as i have trouble sitting for long periods. He did a very through job of explaining all the other details that we needed to know before we got the car. We would highly recommend Bill to anyone who comes there, and had a very pleasant experience at Royal Subaru of Cortland.

Customer Service 5

Buying Process 5

Quality of Repair 5

Overall Facilities 5

Maximum rating = 5

About Royal Nissan-Subaru

Your satisfaction is at the top of our short-list of goals. This is why our Chevrolet, Subaru, Nissan and Buick dealership serves Central New York and carries new / used Chevrolet, Subaru, Nissan and Buick models.

What's more, our commitment to your satisfaction transcends the day you sign for your car loan or vehicle lease. Take our service center, for example. Known for consistent, do-it-right-the-first-time service, it's here for all of your routine maintenance and car repair needs.

What do you say, isn't it time you put yourself first?

If you answer yes, come to Royal Auto Group for all of your automotive needs!

Ready to buy? Get a price quote before visiting the dealership.

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