396 Grant Avenue Rd
Auburn, NY 13021

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Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 8:00pm
Tue 9:00am – 8:00pm
Wed 9:00am – 8:00pm
Thu 9:00am – 8:00pm
Fri 9:00am – 6:00pm
Sat 9:00am – 5:00pm

Service Department

Sun Closed
Mon 8:00am – 5:00pm
Tue 8:00am – 7:00pm
Wed 8:00am – 5:00pm
Thu 8:00am – 5:00pm
Fri 8:00am – 5:00pm
Sat 8:00am – 12:00pm

Reviews of LeBrun Nissan

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

I had stopped in to just do alittle research and figure

Reviewed by Tiffany Reynolds from Wolcott, NYDecember 06, 2024

I had stopped in to just do alittle research and figure out my next vehicle, and ended up meeting an amazing salesman. Sky was attentive and really listened to my wants and needs. He then invited me in to the dealership to discuss my options. Every person I interacted with was extremely friendly. And what i loved most was they were not pushy. They actually care that you get what you want and what you need and to make sure you?re happy. Best experience I have had a dealership ??

  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase

Overall Facilities N/A

Customer Service N/A

Buying Process N/A

Quality of Repair N/A

Maximum rating = 5

1.0 (out of 5)

They have vehicles listed on cars.

Reviewed by Jim Beam from Auburn, NYOctober 29, 2024

They have vehicles listed on cars.com that have already been sold. When you inquire via chat on their website, they take your contact info for someone to get ahold of you. I provided them my email address but somehow they got my phone number and just start calling, leaving voicemails, and texting and never actually answer me on whether they have the car I inquired about or not. Never received an email as requested. Annoying.

  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase

Overall Facilities N/A

Customer Service N/A

Buying Process N/A

Quality of Repair N/A

Maximum rating = 5

1.0 (out of 5)

BEWARE!

Reviewed by Someone who isn't treated like a customer. from auburn, nyAugust 10, 2022

Horrible service department. I never had a problem with sales and parts but when it comes to their service dept, nothing is communicated within the two people that work in that department. They do not call and give you up dates, the service manager Tim is rude and condescending, and if I would have known all of this prior to purchasing my vehicle with them I would have chosen a different dealership. Shame on the lack of care and concern for customers.

  • Does not recommend this dealer
  • Came in for service or repair
  • Did make a purchase

Overall Facilities 2

Customer Service 1

Buying Process 4

Quality of Repair 1

Maximum rating = 5

About LeBrun Nissan

Welcome to LeBrun Nissan

As the Finger Lakes' Nissan Dealer LeBrun Nissan has been serving central and western New York for over 55 years! We are proud to feature some of the nicest Nissan cars trucks SUV's and minivans available along with a great selection of high quality low-mileage pre-owned vehicles.

A lot has changed since the day we opened our doors but the one thing that has remained constant is our commitment to customer satisfaction. We promise a no-pressure comfortable purchasing environment a wonderful ownership experience and a great deal.

Ready to buy? Get a price quote before visiting the dealership.

  • Get multiple quotes
  • No cost, no-hassle negotiation
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