Pine Belt Nissan of Toms River

I found a certified used car that i wanted and was told by salesman that the paperwork was not with the car. He promised to call me within a day or two with paperwork . He didnt call me. I called and was told the car was sold on a thursday . My visit was on weds. The car was still online. I was told car was in Keyport then told it was somewhere else but the car was in toms river after a few untruths I was finally told the car was sold . I believe this dealer engaged in bait and switch.i was prepared to purchase on Weds. and credit check was completed . I just dont trust this dealer now.

If I could go negative stars I would. I have been getting my cars here all of my life. So, one can gather that once upon a time things weren't so bad here. Last two leases were a complete nightmare. They lie right to your face about things said and things that weren't. They scheme by bypassing some legalities in order to make a deal (signed my lease at a local pizza spot near the dealership among other weird things). Never gave me my contract even after i reached out for it 5+ times. Oh, and how about the bills I am getting for things I was told were part of my original deal. I will never be back. My family won't either after this. Garbage customer service and from the looks of it garbage repair too. Thanks for absolutely ZERO including not returning ANY of my messages and having your team play games with me when I try to call. You can't even CALL this xxxx place without an issue.

Was looking for a new car to replace my 07 Toyota Corolla. I started out returning to the Toyota dealership in Toms River where the car was purchased from, since they told me they offer a loyalty incentive (they don't). Was very unhappy with how I was treated there, and they also told me I could expect to tack on about $5k to the window stickers for "inflation adjustments" in addition to the standard taxes and fees I'd pay at any dealership. I then went over to Honda to check out the Civic. Again, sales reps were unfriendly, and gave me a quote of almost $10k over MSRP due to inflation, etching on the glass, and several other fees. I left them too, and went down the line to the Nissan dealer. The atmosphere and salesman I dealt with (Anthony- I don't see his name on the list to rate) were much more friendly than the other dealers I went to. The MSRP price on the window sticker is also the price you pay (aside from the standard taxes and fees you will pay at any dealership); there were no hidden/tacked on fees. I ended up purchasing a 2022 Sentra. I am happy with the car and with how I was treated there. Would recommend and would return in the future.