Nissan World of Springfield in Springfield including address, phone, dealer reviews, directions, a map, inventory and more

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146 Us Highway 22
Springfield, NJ 07081

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Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 9:00pm
Tue 9:00am – 9:00pm
Wed 9:00am – 9:00pm
Thu 9:00am – 9:00pm
Fri 9:00am – 9:00pm
Sat 9:00am – 9:00pm

Service Department

Sun Closed
Mon 7:00am – 7:00pm
Tue 7:00am – 7:00pm
Wed 7:00am – 7:00pm
Thu 7:00am – 7:00pm
Fri 7:00am – 7:00pm
Sat 7:00am – 5:00pm

Reviews of Nissan World of Springfield

Overall Rating:

4.8 (out of 5)

97% recommend this dealer

805 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

1.2 (out of 5)

HORROR SHOW SERVICE DEPARTMENT

Reviewed by Ted M from Union, NJAugust 18, 2021

Snotty, rude, entitled and disdainful Service advisor, Luis C & Evelyn G. get to pick & choose which customers they get to fleece. They tend to upsell unnecessary repairs, favor certain complexion customers and give poor car advise to underserved communities. I have proof of car items not installed but yet paid for. A legal and criminal conundrum disaster don't be fooled by luring fake smiles, and false reviews just run before this horror service department ensnares you. You need basic car knowledge here and demand all your parts back.. Abandon hope all ye who fix your car here. You have been warned since all horror shows begin harmlessly enough.

  • Does not recommend this dealer
  • Came in for service or repair
  • Did make a purchase

Dealer Response

Ted M, we work hard to provide a fantastic experience to everyone regardless of complexion. It's discouraging to see that you had a negative experience. We would like to have a better understanding about your experience as we don't have a record of your name in our system. Please reach out to us at (973) 376-8821 at your earliest convenience and we will do our best to resolve this with you.

Overall Facilities 2

Customer Service 1

Buying Process 1

Quality of Repair 1

Maximum rating = 5

5.0 (out of 5)

Very satisfied

Reviewed by Josephine B from Mountainside, NJApril 22, 2021

Excellent experience with Amer M., very patient and understood all my needs. We worked on a deal and walked out with a brand new car.

  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase

Overall Facilities N/A

Customer Service 5

Buying Process 5

Quality of Repair N/A

Maximum rating = 5

4.8 (out of 5)

Awesome customer service

Reviewed by Claire from Roselle ParkSeptember 03, 2020

As far as I can recalled from leasing my first Roghe from Nissan World of Springfield in 2013 to financing a 2015 Rogue , to leasing another Rogue in 2018 the service was great. Special thanks to sale specialist Amer, finance specialist Henry and Lewis for going beyond with helping me financed my new 2020 Murano.

  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase

Dealer Response

Hi Claire, we are very happy to have provided you with such a positive experience!

Overall Facilities N/A

Customer Service 5

Buying Process 5

Quality of Repair 4

Maximum rating = 5

About Nissan World of Springfield

Springfield Nissan is a company about pride passion achievement respect responsibility family discipline and courage. Springfield Nissan believes that its strength continued success and future growth depend on building trusting relationships with its employees NJ Nissan customers and industry partners.There is always more to a dealership than the vehicles it carries and we couldn't agree more. We want to provide you with more than just inventory and an experience that will make you want to come back to us for future sales and service.

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