Pine Belt Nissan of Keyport

I do not know what is wrong with this service in Pine Belt. Their always not doing their job correctly. It happens every time when I'm there. I tried to remain loyal, but they always treat me like crap. I asked why I need new brake pads, if I have an Ariya, and I used my E-Step all the time. I was told it was because of the mileage. But the manual states the E-Step save on the brake pad. I was told to reach out to Nissan consumer and complain to them. I asked if they could change the battery on my keyless remote, they did not do that. Also, their so called 50-point inspection, that do not even follow. They didn't even take care of my windshield fluid. Now they want me to go back so they can fix their mistakes. It's always something with the Service Department and me.

I just leased my second Nissan Rogue at Pine Belt Nissan, and Vladiir Auvilmar was the very qualified, pleasant salesperson working with me. The entire experience was great - he explained everything to me, answered all my questions and I left with my 2025 Nissan Rogue feeling quite knowledgeable about all the new, improved features on the 2025 Rogue. Kudos to Vlad Auvilmar f!!!

I went to Pine Belt Nissan on July 19, 2025. I meant a nice saleman, he was new, kind and understanding. I told him straight forward, my credit was bad, he said we'll see what we can do. I was there for two hours, just to be told by their Manager Will, banks were not available and he would call me on Monday July 21, 2025 between the hours of 5pm and 5:30pm. Right now it's 10:18pm, I know they are close but no one called. I'm so disappointed in them. I been going here since 2015, and been going there since they always help me. I know it's a new reign, it seems that they really don't care about doing business with someone like me who does not have great credit. I over heard the Manager Will, talked with other clients and expressed on getting them a deal. I really missed Tommy G, he was always willing to help me out. Now they are showing me, they only care for people with great credit and those with bad credit like myself to basically go some place else. I wish Tommy G was still there, he would have fought for me.