401 US-1
Edison, NJ 08817

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Sales: 888-493-2506

Used Cars: 888-493-2506

Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 8:00pm
Tue 9:00am – 8:00pm
Wed 9:00am – 8:00pm
Thu 9:00am – 8:00pm
Fri 9:00am – 8:00pm
Sat 9:00am – 8:00pm

Service Department

Sun Closed
Mon 9:00am – 9:00pm
Tue 9:00am – 9:00pm
Wed 9:00am – 9:00pm
Thu 9:00am – 9:00pm
Fri 9:00am – 9:00pm
Sat 9:00am – 8:00pm

Reviews of Edison Nissan

Overall Rating:

3.9 (out of 5)

88% recommend this dealer

1964 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

1.0 (out of 5)

They wouldn't give me an out the door price.

Reviewed by jknoll52January 11, 2026

They wouldn't give me an out the door price. I contacted the dealership through the online interactive pop up. I got a text from the dealership. I gave them a stock number and saw the veh was on the lot for 112 days. I was ready to make a purchase. All I asked for as an out the door number (OTD) the final selling price to have a good handle on what I was looking at before I drove 2+hrs to the dealership. The text reply I got back was "You need to come into the dealership to get the best price." No its 2026 any good dealership that wants to sell a car will give you an out the door number. Then they lied on a review I left them that "according to our records we never interacted with you." What an excuse to try and make your dealership look better.

  • Does not recommend this dealer
  • Shopped for a used car

Dealer Response

Hello Joshua, Although I am not sure what exactly gone awry with our interaction, but it seems to me that we haven't done anything wrong to deserve a one-star review from you. Let's retrace the steps: You have contacted us about a pre-owned Nissan Rogue all the way from two and a half hours away in Pennsylvania. Something tells me that there are plenty of similar vehicles that you can buy in your own neck of the woods. So, the question that begs itself is "why would you go so far out of the way to contact a dealer, who is located a great distance from you?". The answer is painfully obvious. The price. Ok, we can respect that. But in your text messages you have offered more than $2,000.00 less than what the vehicle is advertised for? Our sales representative has advised you that all negotiations outside of what has been published online, need to be conducted in person and provided you with all the fees (itemized) that you can expect to pay upon finalizing the price of the vehicle (taxes, documentation fee and DMV charges). What exactly did we do so wrong that made you feel behooved to tarnish the reputation of an honest business? I would really appreciate it, if you could see your way clear to remove this undeserved review and would like to extend an opportunity for you to purchase any of our vehicles at an exceedingly attractive prices (evidently, something that cannot be attained in Pennsylvania). And for the purpose of simplifying the figures, it would be the price of the vehicle (whichever one you choose from our extensive inventory) plus your local taxes, plus $899.00 documentation fee plus DMV charges (approx. $275.00). We would be more than happy to accommodate all your automotive needs and wants. Respectfully, Joe Gorr General Manager Edison Nissan 401 US-1 Edison, NJ 08817 (732)867-0400 ext. 1586

Overall Experience 1

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

1.0 (out of 5)

Wrote this on google and they tried to remove it.

Reviewed by anthonydang1990December 31, 2025

Wrote this on google and they tried to remove it. Standard bait and switch here. I own a successful business and have a large fleet. I typically use my internal vendors for vehicle purchases but I thought I would snag a deal myself instead and build more relationships. I now remember why I don’t take this route. Advertised a vehicle 10,000 under true price which was excessively inflated. Don’t waste your time. UPDATE: I got a call from the Steve, the store manager. He opened threatened me on my recorded business line stating that “I don’t want to leave you a bad review on your business after you leave one on mine, then we go back and forth” that it’s “not good business for anybody”. Dear management: we have very well recorded interactions and understanding of Google as a review platform. We have the ability to track reviews to a single device. If i at any moment find that anyone from your establishment leaves a review, our legal team will be calling yours. Update after ownership response: It looks like yet another feeble attempt to disregard a real review. After search DNS on some of your post, this makes complete sense. I am requesting a full audit from google of your reviews considering the destination of many are from oversees, which makes complete sense after this shameful attempt to remove a review and silence a REAL customer. I typically refrain from naming individuals unless they are personally liable in the deceitful act. However, in an attempt to reclaim trust in my review status, and the tactics Edison Nissan deploys, I have no choice. The attempt they are making as an organization I have seen before in another business that I operate in. This is where you claim that this is a competitor trying to reduce your google score and therefore, should be removed as a fraudulent review. I spoke with Jesus at first from online sales (find attached proof). He of course did not follow up which again, now makes complete sense. I then spoke with Bic (like the pen he said) who I believe is a collateral damage in this post as I do not believe he did anything wrong but was my direct salesman (photo proof of interaction and number shielded to avoid breaking google forum rules, plus he did nothing wrong per say). Steve on the other hand is the store manager or finance manager. We had a brief interaction when I arrived when I asked where the bathroom was and he responded "you have to buy a car first" Joking back, I said "I have a blank check in my pocket" Which in fact, I did. After our later interaction, im wondering if this comment was inappropriate after meeting someone for theA first time. Steve is the one who ultimately down and tried to sell me on the $10,000 increase in which I replied that this is a bait and switch in which I don't have time for. I asked if we could both respect each others time and make the deal that was promised. They came back with another offer which is when I parted ways. Bic shook my hand and I walked out the door, sat in my car before leaving for my next destination and wrote the review. It is then that Steve, the manager, called my on my work line (which is recorded) where my assistant picked up and transferred him to me. The reason for the call could be only one of two things. 1. they wanted to move the vehicle before end of year or 2. To ask to remove the review. Based on the interaction I had at the dealership, I assumed it was the latter. Unfortunately, this was the case as Steve said "its not good for either of our businesses" Knowing well that he was trying to scare me into removing the review. I also had this on speaker at a competitors office, along side being recorded so that if necessary I was able to take action where applicable. Final Notes: After reading the response from management I decided to check the listing as I was sure that it would be removed by now. Unsurprisingly, it was removed and is no longer listed after being exposed in person, and now on the internet.

  • Does not recommend this dealer
  • Shopped for a used car

Dealer Response

Hello, our records don't show that you have ever interacted with our sales team, let alone even visited our showroom. Perhaps this review belongs to some other retailer. As always, Edison Nissan provides superior customer service and satisfaction to all customers. All our new and certified pre-owned vehicles are sold at exceptionally attractive prices, thus making it appealing to customers from every part of the country and in some cases, the world. Thank you for paying attention to our dealership.

Overall Experience 1

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

sam was great, he was very attentive and responsive to my

Reviewed by Jennifer Bailey from linden,njDecember 23, 2025

sam was great, he was very attentive and responsive to my questions and worries he made the buying process great

  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase

Dealer Response

Thank you for your feedback, Jennifer! We’re glad to hear that Sam was attentive, responsive, and helped make your car-buying experience a great one. We truly appreciate your kind words and support!

Overall Facilities N/A

Customer Service N/A

Buying Process N/A

Quality of Repair N/A

Maximum rating = 5

About Edison Nissan

We have a strong committed sales staff with many years of experience satisfying customers' needs. We're your neighbors with a vested interest in keeping you safe and confident while you're on the road.

Our commitment to treating you in a neighborly fashion extends from our inventories and auto repair service to our no-frills easy-to-comprehend auto financing. This comes not only in the form of car loans and leasing for drivers from Edison Plainfield Bridgewater and Hillside NJ but a tenacious spirit dedicated to getting the flexible terms you deserve.

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