Route 23 Nissan in Butler including address, phone, dealer reviews, directions, a map, inventory and more

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1567 NJ-23
Butler, NJ 07405

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Sales: 888-375-8910

Used Cars: 888-375-8910

Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 9:00pm
Tue 9:00am – 9:00pm
Wed 9:00am – 9:00pm
Thu 9:00am – 9:00pm
Fri 9:00am – 9:00pm
Sat 9:00am – 6:00pm

Reviews of Route 23 Nissan

Showing the most recent reviews from Cars.com. To see all reviews visit Cars.com.

Overall Rating:

4.2 (out of 5)

72 out of 87 people said they would recommend this dealer

3 (out of 5)

Good experience

Reviewed by Fernando Cruz in Fords, NJJune 01, 2021

Salesman was great. Experience was great until the end. Manager Sasha is an xxx. He is inconsiderate and does not care about anything but making a buck. I would tell you to steer clear of this place but if you don't have a reason to have to deal with the manager/owner or what ever he is, your experience will be great. Everyone else I dealt with was awesome.

Customer Service 5

Buying Process 5

Quality of Repair 3

Overall Facilities 5

Maximum rating = 5

5 (out of 5)

New 2021 Rogue. Went to Butler and found an excell

Reviewed by Peter S in no. Bergen, New JerseyApril 29, 2021

Just writing to say it was a very pleasant experience. Tony and Jim were able to get me the vehicle I needed and the price I wanted.

Customer Service 5

Buying Process 5

Quality of Repair N/A

Overall Facilities 5

Maximum rating = 5

1 (out of 5)

Stay away

Reviewed by Carlos D in Butler NJApril 29, 2021

This dealer used to be performance Nissan but since those names get changed like socks. The name Nissan is what we are concerned about. Had a faulty transmission in a 2014 Nissan Sentra SR that was involved in a major cvt lawsuit with multiple cars. On 11/23/19 with 78k the car had a remanufactured transmission installed at the Nissan dealer. On 4/26/21 with 99k the car’s transmission fails again. With the car at Nissan and not under any type of coverage I call Nissan direct for assistance. With non given towards the repair of vehicle it would be over $4k to fix. When asked to Paul Amaral the service manager if it is even worth putting in another remanufactured transmission when this is the second to fail on this car. He states that Nissan has fixed the issue and it’s better now. Not sure if Nissan has QA index cards for what to say but I think Paul needs a new set. It has been a stressful experience with the dealer and Nissan headquarters. $150 dealer diagnostics fee just two tell me my car is junk. Stay away from Nissan!! I drive up to 100 miles a day commuting to work. I need a good mpg reliable car to go from A to B and Nissan has failed to provide that. If I had went with the Hyundai 10yr 100k I still have coverage worry free

Customer Service 1

Buying Process 1

Quality of Repair 1

Overall Facilities 1

Maximum rating = 5

About Route 23 Nissan

At Route 23 Nissan, we take pride in being dealership you can rely on. We offer the latest new Nissan models, high-quality used cars and top-tier automotive service. When you visit us from Parsippany, Totowa, Wayne, or Oak Ridge, NJ, you'll find a positive and easy-going environment that puts our customers' satisfaction first.

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