Napleton's St. Louis Nissan

Service Center is the worst and I was a loyal client for almost 4 years. Poor Communication, long waits, my experience at another Nissan dealership put shame on this place. Go somewhere else if you can! There are places that would love to have loyal clients and provide great customer service.

“Milky is attentive, knowledgeable and strives to get me what I want. I will send all my friends and family to work with her the week products and helps get you approved at the best rates possible.

I had corresponded with this dealership through text,email and 1 phone call. I had set up a appointment to check out a vehicle on their lot. The night before I was supposed to be there i received a text to confirm my appointment. I responded with I will be there. The next morning we drove over 1 hour to get there. We arrived early and went in. Was greeted right away. I was told by email to ask for The VIP manager. The young gentleman said he was. Told him we had a appointment to look at a vehicle. Told him what it was. He looked the went and talked to someone else. Returned with we sold that vehicle yesterday. That's fine. First come first serve. But a little courtesy with a phone call would have been nice. Before driving over a hour to get there. They got what they wanted A SALE. I wouldn't recommend this place to anyone. If you do deal with them. Be very cautious. They just want the sale in my opinion.