Cannon Nissan of Jackson in Jackson including address, phone, dealer reviews, directions, a map, inventory and more

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905 I 20 Frontage Rd
Jackson, MS 39204

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Hours Toggle

Sales Department

Sun Closed
Mon 8:30am – 7:00pm
Tue 8:30am – 7:00pm
Wed 8:30am – 7:00pm
Thu 8:30am – 7:00pm
Fri 8:30am – 7:00pm
Sat 8:30am – 7:00pm

Service Department

Sun Closed
Mon 7:30am – 5:30pm
Tue 7:30am – 5:30pm
Wed 7:30am – 5:30pm
Thu 7:30am – 5:30pm
Fri 7:30am – 5:30pm
Sat 8:00am – 12:00pm

Reviews of Cannon Nissan of Jackson

Showing the most recent reviews from Cars.com. To see all reviews visit Cars.com.

Overall Rating:

3.7 (out of 5)

14 out of 21 people said they would recommend this dealer

1 (out of 5)

Disappointed. Sad to Say.

Reviewed by DemiS in Jackson, MSMarch 24, 2021

Had my car serviced nearly three weeks ago and have yet to receive the survey they typically send after an abysmal service experience (gee, I wonder why?) so I’m sharing my review here. Long story short I was misled about how long service would take and didn’t leave until TWO hours later (after being told service would only take around 40 MINUTES). During that time I had to take the initiative more than once to get up and keep asking about the status of my vehicle despite the service advisor knowing I was still waiting hours beyond when he told me my car would be ready. At one point when I went to check again on the status, he looked right at me before proceeding to go out to check in another customer. The other advisor on duty had to be the one to give me an update and was the one who told me that the type of service being performed on my car typically takes longer. HE told me this, not my actual advisor. Then to add insult to injury when I finally went to pay/ check out, the advisor couldn’t even remember where my keys were! I had paid by then and was so upset I literally said nothing and just turned around and left and went to go find my car on my own (where I found my keys as well). I really thought I had found a dealership that cared about me as a customer. I spent $600 during this visit only to be treated like the complete opposite. I live a good distance away from them and have been coming out of my way because I was desperate for good service after having such awful experiences, including from a competitor of theirs. I won’t bother ever again as that was my final visit there. The visit and how I was disregarded and misled upset me so much. It’s so unfortunate because it was a complete 180 from my first visit to their service center. I really thought they cared, but they don’t. Especially after service is already underway and payment is guaranteed. So beyond disappointed.

Customer Service 2

Buying Process N/A

Quality of Repair 3

Overall Facilities 3

Maximum rating = 5

5 (out of 5)

Jennifer Metcalf was such a awesome salesperson

Reviewed by Aneshia walker in VicksburgFebruary 12, 2021

Jennifer Metcalf was such an amazing salesperson. She went above and beyond to help get the job done. Sweetest person that I have ever met. Thank you so much Ms Jennifer Metcalf, love you and thanks for everything you and the Cannon crew, got to love them.

Customer Service 5

Buying Process 5

Quality of Repair 5

Overall Facilities 5

Maximum rating = 5

5 (out of 5)

Great Service

Reviewed by Lynette Knight in Yazoo City MsMarch 30, 2017

Antonio Sims was a great salesman. All I did was made that phone call n he did the rest. No hassle at all. He was very honest and upfront with everything. Thanks a lot.

Customer Service 5

Buying Process 5

Quality of Repair 5

Overall Facilities 5

Maximum rating = 5

About Cannon Nissan of Jackson

Cannon Nissan of Jackson in Jackson, MS, also serving Vicksburg, MS and Meridian, MS is proud to be an automotive leader in our area. Since opening our doors, Cannon Nissan of Jackson has kept a firm commitment to our customers. We offer a wide selection of vehicles and hope to make the car buying process as quick and hassle free as possible.

Whether you have bad credit, no credit, or are a first time car buyer, you can trust that Cannon Nissan of Jackson will get you into the car or truck you choose with professionalism and attention to your needs.

Ready to buy? Get a price quote before visiting the dealership.

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