3003 Stadium Dr
Kalamazoo, MI 49008

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Sales: 269-743-4260

Used Cars: 269-743-4260

Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 8:00pm
Tue 9:00am – 6:00pm
Wed 9:00am – 6:00pm
Thu 9:00am – 6:00pm
Fri 9:00am – 4:00pm
Sat 9:00am – 3:00pm

Service Department

Sun Closed
Mon 7:00am – 6:00pm
Tue 7:00am – 6:00pm
Wed 7:00am – 6:00pm
Thu 7:00am – 6:00pm
Fri 7:00am – 6:00pm
Sat 8:00am – 2:00pm

Reviews of Cole Nissan

Overall Rating:

4 (out of 5)

94% recommend this dealer

237 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

1.0 (out of 5)

Called for service appointment on 4/15/24, left message.

Reviewed by bloomfieldsandraApril 26, 2024

Called for service appointment on 4/15/24, left message. No one returned my call for three days. Called again on 4/18/24 was told to drop off car on 4/22/24. Received estimate for $882. Gave permission to fix. Called on 4/24/24 to see if car was ready, sent to voice mail. No return call again! Drove to dealership. Service employee sitting on his phone, no wonder he couldn't return a call again. Car ready, bill over $1000, did not even wash it. Called asked to speak to service manager, never have received a call. This car has 53000 miles on it, paid cash, never should of had a leak in the air conditioning. This was my second purchase from Cole, NEVER again will you have my business. Manage your help or close your doors, business is about service.

  • Does not recommend this dealer
  • Came in for service or repair

Overall Experience 1

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

They treated me really well while I was there and

Reviewed by JojoApril 18, 2024

They treated me really well while I was there and followed up with me even after my purchase.

  • Does recommend this dealer
  • Shopped for a new car

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

Joseph was very knowledgeable about the cars.

Reviewed by RonNewKicks from Kalamazoo, Mi April 11, 2024

Joseph was very knowledgeable about the cars. Helped us make the best choice for us and got us into a new car the same day.

  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase

Dealer Response

Ronnewkicks, thank you for sharing your positive experience!

Overall Facilities N/A

Customer Service N/A

Buying Process N/A

Quality of Repair N/A

Maximum rating = 5

About Cole Nissan

"Everything You Want Cole's Got It!"Cole Automotive in Southwest MI treats the needs of each individual customer with paramount concern. We work hard to earn and keep your business.?

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