3985 Plainfield Avenue Northeast
Grand Rapids, MI 49525

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Sales: 888-899-7021

Used Cars: 888-890-6594

Hours Toggle

Sales Department

Sun Closed
Mon 8:30am – 7:00pm
Tue 8:30am – 6:00pm
Wed 8:30am – 7:00pm
Thu 8:30am – 6:00pm
Fri 8:30am – 6:00pm
Sat 9:00am – 3:00pm

Service Department

Sun Closed
Mon 7:30am – 6:00pm
Tue 7:30am – 6:00pm
Wed 7:30am – 6:00pm
Thu 7:30am – 6:00pm
Fri 7:30am – 6:00pm
Sat 9:00am – 3:00pm

Reviews of My Nissan of Grand Rapids

Overall Rating:

4.8 (out of 5)

98% recommend this dealer

48 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

I had a 90,000 mile maintenance check and everything went

Reviewed by docBFebruary 04, 2026

I had a 90,000 mile maintenance check and everything went smoothly. Olivia kept me informed doing the during the 4-5 hour job and arranged a shuttle ride for me.

  • Does recommend this dealer
  • Came in for service or repair

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

Jeremy helped Mark get his car while I was out of town.

Reviewed by DebrawarwickJanuary 27, 2026

Jeremy helped Mark get his car while I was out of town. It was fixed as soon as possible under his watchful eye. Thanks Jeremy!

  • Does recommend this dealer
  • Came in for service or repair

Dealer Response

Thank you for your 5-star review! We’re happy to hear that Jeremy took great care of everything and ensured the vehicle was repaired promptly while you were away. We appreciate your trust in our team and look forward to assisting you again in the future.

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

Very enjoyable experience!

Reviewed by mibigbuckJanuary 26, 2026

Very enjoyable experience! Paul Jones was a pleasure to work with as well as Shaun.

  • Does recommend this dealer
  • Shopped for a new car

Dealer Response

Thank you for your kind words! We’re thrilled to hear you had an enjoyable experience with Paul and Shaun. We appreciate your business and look forward to serving you again in the future at My Auto Grand Rapids!

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

About My Nissan of Grand Rapids

My Nissan of Grand Rapids is a state-of-the-art dealership that exclusively offers both Oil Changes for Life and Lifetime Powertrain Warranty. Our service and parts department is expanding to service even more vehicles and cut down on wait times! Stop in and see why My Nissan of Grand Rapids is a favorite among people all around Michigan. We can't wait to help you today!

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