Suburban Nissan of Farmington Hills

Nissan New Car Dealership in Farmington, MI

37901 Grand River Ave
Farmington, MI 48335

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Sales: 947-254-0078

Used Cars: 947-254-0078

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Reviews of Suburban Nissan of Farmington Hills

Overall Rating:

4.5 (out of 5)

95% recommend this dealer

807 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

1.0 (out of 5)

After 3 verification phone calls and several text

Reviewed by V from Bloomfield Hills November 20, 2025

After 3 verification phone calls and several text messages the dealership was still not able to communicate that the car was sold until I walked inside the dealership.

  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase

Dealer Response

Hello V, Thank you for bringing this to my attention. It is regrettable to hear about your experience with us. If you are willing, I would like to discuss your experience in further detail so we may address this properly. Contact me at your earliest convenience at the contact provided below. Andrew Cook - Sales Manager - andrewcook@suburbancollection.com

Overall Facilities N/A

Customer Service N/A

Buying Process N/A

Quality of Repair N/A

Maximum rating = 5

1.0 (out of 5)

The dealer would NOT tell me if the car was still

Reviewed by Cjn from Michigan November 17, 2025

The dealer would NOT tell me if the car was still available. They instead continue to instruct me to CALL them for that information. I will NOT allow them to torment me with never-ending calls and texts for their junk that I have no interest in.

  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase

Dealer Response

Hello Cjn, Thank you for bringing this to my attention. It is regrettable to hear about your experience with us. If you are willing, I would like to discuss your experience in further detail so we may address this properly. Contact me at your earliest convenience at the contact provided below. Andrew Cook - Sales Manager - andrewcook@suburbancollection.com

Overall Facilities N/A

Customer Service N/A

Buying Process N/A

Quality of Repair N/A

Maximum rating = 5

5.0 (out of 5)

Brian Evan is friendly, down to earth, knowledgeable

Reviewed by tiffanywolfe35March 17, 2025

Brian Evan is friendly, down to earth, knowledgeable about Nissan cars and dealership processes. Always go to him when I need a new lease, or have questions.

  • Does recommend this dealer
  • Shopped for a new car

Dealer Response

Hi Tiffany, We appreciate the review. We are glad your time with us was a friendly experience. We hope to see you again here at Suburban Nissan of Farmington Hills.

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

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