Nissan 24

I literally had the WORST experience ever at this dealership. Typically I would not waste my time writing a review. My perfect car was not delivered to me because upon signing the the initial credit application and running numbers, i was told that the OWNERS SON had my vehicle and that it had under 1,000 miles on it so they could “probably cut me a deal once i sit with finance” My sales rep, Luis, called Mark who is the son’a owner driving around in this very vehicle. Mark apparently taken his girlfriend to a dental appt and so I was told my car would not be ready until Tuesday—— let me remind you this is a Friday morning!!! This was the only style in white for the SR trim. I literally went home and cried because I left the dealership with the car in black instead. After spending an insurmountable amount of time sitting with my sales person, i felt truly defeated and in accommodated. I asked the sales person: “how many miles are currently on the car of the owners son has had it a few weeks?” He replied.... “ over 500, but definitely under 1000. Once i submitted the credit app online the previous week, why did the owner Continue to let his son ride around Boston with his friends, girlfriend, whomever——- poor poor customer service. I WILL NEVER go back to Nissan 24—- not even to service my vehicle. I will go to another Nissan dealer. Needless to say this will be my FIRST and LAST Nissan vehicle. Buyers beware. You are just a sale. What you want (color, lease, miles) does not matter. The sad part is—— that car is STILL listed on line and available. They should probably update it to inform customers that it has been well broken in—— thanks to the “owner’s son.”

Joe was very pleasant to deal with. Recommend to see him for your car needs.

I just wanted to take a minute to rate my recent experience at Nissan24. As you can see I have it all 5 stars. This was a very smoooth process from beginning to end. More specifically I would like to give high praise to my salesman Jose Dasilva. Not only was he extremely genuine & a gentleman to boot, but also a true professional.