569 Oxford St S
Auburn, MA 01501
Sales: 508-231-4670
Used Cars: 508-231-4670
Sales Department
| Sun | 11:00am – 4:00pm |
| Mon | 9:00am – 7:00pm |
| Tue | 9:00am – 7:00pm |
| Wed | 9:00am – 7:00pm |
| Thu | 9:00am – 7:00pm |
| Fri | 9:00am – 6:00pm |
| Sat | 9:00am – 5:00pm |
Service Department
| Sun | Closed |
| Mon | 7:00am – 5:00pm |
| Tue | 7:00am – 5:00pm |
| Wed | 7:00am – 5:00pm |
| Thu | 7:00am – 7:00pm |
| Fri | 7:00am – 5:00pm |
| Sat | 7:00am – 4:00pm |
See all dealerships near Auburn, MA that carry Nissan
Showing the most recent reviews from Cars.com and DealerRater.
I bought a Nissan Rogue from Bertera a year ago and they
I bought a Nissan Rogue from Bertera a year ago and they sold me a lemon. I have had nothing but problems with it!!! I was told their cars go through a 2 hour complete inspection before they sell them apparently not!!! After a month of having my car it was making a loud clicking sound they tried fixing my car and could not figure out. While they were trying to figure out clicking noise they found several other things wrong with my car. I had to bring it to a real mechanic because their mechanics couldnt find the problem. As soon as my mechanic looked at it he knew exactly what was wrong. It was a brake issue. Bertera definitely needs new mechanics!! They should have saw this issue before I bought my car when they did their so called inspection!! I am looking to get rid of this car and buying another one never had to do this with any cars I have bought!! will never buy another car from Bertera!!!!
Dealer Response
Robin, we regret to hear that you had this experience with us. Here at Bertera Nissan, Inc., we are always looking for ways to improve; we appreciate your input. If you would be willing, we would like to have you contact our manager at (508) 832-9611 to discuss ways we can better serve you in the future. Hans
Maximum rating = 5
Zero professional integrity
The lack of professional integrity in my interaction at this dealership was about the worst I've ever experienced in my entire adult life. After confirming the vehicle's availability multiple times, I traveled an hour to this dealership expecting to complete a purchase based on two phone calls, a text exchange, their website and autotrader price quotes. Yet, when I arrived, they tried to sell me the vehicle with a base price $5400 more than the advertised price..and when I cited the advertisements and showed them the screenshots, they said they had no idea where that price could have come from while quickly changing their tactics to say that the vehicle wasn't available anymore and had been sold earlier that day..All with no shame or remorse!
Maximum rating = 5
Save your breath and go somewhere else
They falsified the inspection report to bypass the lemon law and will do absolutely nothing to help you. Waste of time and money. Awful customer service
Dealer Response
Kat, please give Amir a call at 1-508-832-9611 ext 10200 to discuss anything further. Thank you.
Maximum rating = 5
Our team at Bertera Nissan of Auburn would like to thank you considering us! We have a skilled and knowledgeable sales staff with many years of experience satisfying our customers' needs. Come on in and take a test drive! Our sales staff
will help you find that new Nissan or quality used car that you have been searching for.
For years the financial staff at Bertera Nissan has offered expert advice for those seeking an affordable Nissan car loan or lease.
Our service doesn't just stop there. Come in
and take advantage of our knowledgeable Nissan car repair technicians and a fully-stocked inventory of Nissan auto parts.
Find out what your used car is worth with our appraisal tool.