5361 Nottingridge Road
White Marsh, MD 21162

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Sales: 866-293-6952

Used Cars: 888-463-6959

Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 8:00pm
Tue 9:00am – 8:00pm
Wed 9:00am – 8:00pm
Thu 9:00am – 8:00pm
Fri 9:00am – 8:00pm
Sat 9:00am – 7:00pm

Service Department

Sun Closed
Mon 8:00am – 6:00pm
Tue 8:00am – 6:00pm
Wed 8:00am – 6:00pm
Thu 8:00am – 6:00pm
Fri 8:00am – 6:00pm
Sat 8:00am – 3:00pm

Reviews of Easterns Nissan of White Marsh

Overall Rating:

3.3 (out of 5)

68% recommend this dealer

50 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

1.0 (out of 5)

Easterns has the worst service center Ive ever had the

Reviewed by NothappyNovember 19, 2025

Easterns has the worst service center Ive ever had the non-plessure of dealing with. Ive gave them 3 chances and now they're out. 1st visit after they took over from Sheehy Nissan and they lied about rotating my tires that I paid for, still havent done that. Went back for a second visit and they didn't secure the lug nuts or cap on my tires...amatures...and this last visit the mechanic, Shawn Wikerson had the audacity to try and get me to buy a bunch of services that my truck didn't need and then overcharge me for a simple oil change. Scammers...I complained to the manager Keith and he told me to take my truck somewhere else which I will be gladly doing. As well as putting in a better business bureau complaint and review. I will not be returning. BEWARE

  • Does not recommend this dealer
  • Came in for service or repair

Overall Experience 1

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

Will my salesman was very helpful and professional.

Reviewed by pmw1104October 06, 2025

Will my salesman was very helpful and professional. The car I was to potentially buy was at a different location. Will had it brought to me and prepared for my inspection. I will return for future purchases and will definitely recommend to family and friends, everyone.

  • Does recommend this dealer
  • Shopped for a used car

Dealer Response

Your opinion matters! We are so glad that you decided to reach out to let us know about your positive Easterns experience. Come again!

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

1.0 (out of 5)

Unless you’re buying a brand new Nissan, AVOID THIS

Reviewed by Jan H. from Nottingham September 29, 2025

Unless you’re buying a brand new Nissan, AVOID THIS DEALERSHIP ‼️. I bought a car it had issues. I made them aware day 2. 3 weeks later and 5 visits they admitted that something was wrong after Service said it was fine. I did an exchanged where they significantly reduce the exchange amount and it ended up costing me a lot more than it should. I would never recommend it.

  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase

Dealer Response

We would love to address your concerns regarding your visit. Please contact our Customer Care Team to see if there is anything we can do to better assist you moving forward. E-mail: customercare@easterns.com / Phone: (571) 464-7375

Overall Facilities N/A

Customer Service N/A

Buying Process N/A

Quality of Repair N/A

Maximum rating = 5

About Easterns Nissan of White Marsh

Welcome to Easterns Nissan of White Marsh Powered by Easterns Automotive Group and HGreg. Our showroom features the latest Nissan Kicks, Altima, Rogue, Sentra, Murano, Pathfinder, Titan and Versa models available. Our seasoned sales representatives are experts in the brand and are happy to help answer any questions you may have. You're also well cared for by our team of Nissan lease and loan specialists. They take the stress out of the situation and work to make sure you have a pleasurable experience while also meeting your financial needs. Our goal is to always exceed your expectations. From the moment you walk into our showroom, we intend to help you find a new or used car that you'll love. But our relationship doesn't end there. Once you drive your new vehicle off the lot, we want to make sure your car stays running just as smoothly as the day you bought it. That's where our car service and repair center come in. If you buy or lease a vehicle from us, you will get quality maintenance with certified Nissan parts that are also available for purchase.

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