Hamilton Nissan in Hagerstown including address, phone, dealer reviews, directions, a map, inventory and more

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1929 Dual Hwy
Hagerstown, MD 21740

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Sales: 301-733-7222

Used Cars: 855-261-5759

Hours Toggle

Sales Department

Sun Closed
Mon 8:00am – 8:00pm
Tue 8:00am – 8:00pm
Wed 8:00am – 8:00pm
Thu 8:00am – 8:00pm
Fri 8:00am – 8:00pm
Sat 9:00am – 6:00pm

Service Department

Sun Closed
Mon 7:00am – 5:30pm
Tue 7:00am – 5:30pm
Wed 7:00am – 5:30pm
Thu 7:00am – 5:30pm
Fri 7:00am – 5:30pm
Sat 7:00am – 2:00pm

Reviews of Hamilton Nissan

Overall Rating:

4.4 (out of 5)

84% recommend this dealer

51 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

2.3 (out of 5)

Dissatisfied loyal customer of 10 years - ADDENDUM

Reviewed by Kevin Damewood from BoonsboroJune 18, 2020

I posted a "1 star" dissatisfactory review of Hamilton Nissan on 6/17. The owner sent me an email the next day stating what went wrong and apologized. His action was honest and faster than the staff under him. I am raising my review from a 1 to a 3 because of his effort.

  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase

Overall Facilities N/A

Customer Service 2

Buying Process 3

Quality of Repair 2

Maximum rating = 5

1.0 (out of 5)

Don Snyder didn’t mention to mechanic about my bra

Reviewed by Pamela Keith from Falling Waters WVMay 08, 2020

Took my car in because my brakes locked up,mentioned it several times to,Don Snyder after paying almost $2000 after having car back for 6 hours they locked up again NO WHERE did Don mention to the mechanic about my brakes he never even stated it on the paperwork therefore he lied and crooked never will I buy or take my car to Hamilton Nissan again. Brakes are a big part of your vehicle and for him to totally not even mention it, I have teenagers that drove my car so I got rid of it and bought a better car from Kia Don you owe me most of my money back for being a very dishonest person

  • Does not recommend this dealer
  • Came in for service or repair
  • Did not make a purchase

Overall Facilities N/A

Customer Service 1

Buying Process 1

Quality of Repair 1

Maximum rating = 5

5.0 (out of 5)

Nissan 2019 Murano/Great Upgrade

Reviewed by Linda K. from Chambersburg, Pa. 17201July 27, 2019

We were "just looking" at the 2019 Nissan Murano to possibly replace our 2015 Murano that had been such a dependable and safe vehicle to own. The Moca Almond Brown caught our fancy, and we left with it that very day! Thanks to Brandon R. for his help, he seemed to know just what information former Murano owners would need to know about the new version. He helped make the decision an easy one, answering our questions and demonstrating/explaining features. Thanks also to Will for his patience with our wish to move things along as quickly as possible. Looking forward to many years of driving enjoyment with this new Nissan Murano.

  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase

Overall Facilities N/A

Customer Service 5

Buying Process 5

Quality of Repair N/A

Maximum rating = 5

About Hamilton Nissan

SERVICE IS #1 at Hamilton
Hamilton is a family owned & operated Nissan store that has been serving the area for over 50 years.

Hamilton is ranked in the top 5% in the United States for ?service retention? WHICH MEANS the customers who buy from us stay with us for a long long time!!
Our reputation for excellent service and customer satisfaction is unmatched. We have exclusive Travel Together Programs that offer you the security and safety you expect. Benefits include a limited lifetime engine guarantee complimentary services and roadside assistance. For all your automotive needs big or small- we're here!!

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