8569 Baltimore National Pike
Ellicott City, MD 21043

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Sales: 410-835-7957

Used Cars: 410-988-4057

Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 8:00pm
Tue 9:00am – 8:00pm
Wed 9:00am – 8:00pm
Thu 9:00am – 8:00pm
Fri 9:00am – 8:00pm
Sat 9:00am – 7:00pm

Service Department

Sun Closed
Mon 8:00am – 5:00pm
Tue 8:00am – 5:00pm
Wed 8:00am – 5:00pm
Thu 8:00am – 5:00pm
Fri 8:00am – 5:00pm
Sat 8:00am – 4:00pm

Reviews of Jim Coleman Nissan of Ellicott City

Showing the most recent reviews from Cars.com and DealerRater.

1.0 (out of 5)

Extremely disappointing and deceptive experience that

Reviewed by Mike Tarlton from Baltimore, MDNovember 22, 2025

Extremely disappointing and deceptive experience that seriously damages trust in car dealerships. I had negotiated an out-the-door price on a 2025 Nissan Armada Pro-4X based on their online advertisement. When I arrived at the dealership to complete the purchase, the sales manager added a $2,190 ‘destination charge’ back into the total that had previously been excluded/reflected in the advertised price. There was absolutely no mention of this destination fee being added back on their website ad, nor in any emails or phone conversations prior to my visit. The only fees ever discussed were tax, tags, and the dealer processing fee. This practice appears to violate Maryland Transportation Article § 15-311.1(e), which prohibits dealers from advertising a price that excludes charges (such as destination/delivery fees) unless those exclusions are clearly and conspicuously disclosed in the advertisement itself. I wasted several hours driving to the dealership and going through the entire process only to have the price changed at the last minute. I gave the sales manager multiple opportunities to simply honor the advertised price, but the manager repeatedly insisted the $2,190 destination charge “had to be added back”. Highly unethical bait-and-switch tactics combined with outright dishonesty.

  • Does not recommend this dealer
  • Shopped for a new car
  • Did not make a purchase

Overall Facilities N/A

Customer Service N/A

Buying Process N/A

Quality of Repair N/A

Maximum rating = 5

5.0 (out of 5)

Amazing Staff they get you in, and out, down the road in

Reviewed by LenaSeptember 26, 2025

Amazing Staff they get you in, and out, down the road in your new vehicle.

  • Does recommend this dealer
  • Shopped for a new car

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

De’Marcus was great he found just what wanted.

Reviewed by Tracey TateFebruary 06, 2024

De’Marcus was great he found just what wanted. He had me in and out no problem

  • Does recommend this dealer
  • Shopped for a new car

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

About Jim Coleman Nissan of Ellicott City

Why is Nissan Ellicott City the Go-To Spot for Baltimore, Cantonsville, Glen Burnie, Columbia MD and Laurel MD Drivers Seeking a New or Used Nissan Vehicle? It could be our varied and accommodating selection of new Nissan models, including the much-loved Nissan Rogue, Nissan Altima, Nissan Murano, Nissan Versa and Nissan Sentra. Perhaps it’s our equally vast range of high-quality, Nissan Ellicott City-approved used cars. It may also very well be the Nissan financing offers available to customers who shop with Nissan Ellicott City. With these auto loan and car lease options, shoppers feel at ease, worry-free, and extra satisfied with their purchase. Nissan Ellicott City isn’t only a place for those in the market for a new Nissan car. We’re also the go-to spot for those already behind the wheel. Customers find our car service and maintenance center, also located in Ellicott City, Maryland, both convenient and competent. It doesn’t stop there– Nissan Ellicott City also host an array of services to personalize or enhance your Nissan driving experience. Just ask our onsite auto parts and accessories department what we mean. Still not clear about why so many trust Nissan Ellicott City for all of their Nissan needs? Visit our dealership at 8569 Baltimore National Pike Ellicott City, MD and find out for yourself!

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