7900 Eastern Ave
Baltimore, MD 21224

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Sales: 410-709-3421

Used Cars: 410-709-3276

Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 8:00pm
Tue 9:00am – 8:00pm
Wed 9:00am – 8:00pm
Thu 9:00am – 8:00pm
Fri 9:00am – 8:00pm
Sat 9:00am – 6:00pm

Service Department

Sun Closed
Mon 7:00am – 6:00pm
Tue 7:00am – 6:00pm
Wed 7:00am – 6:00pm
Thu 7:00am – 6:00pm
Fri 7:00am – 6:00pm
Sat 8:00am – 3:00pm

Reviews of Bob Bell Nissan Kia

Overall Rating:

3.5 (out of 5)

81% recommend this dealer

308 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

I had a wonderful experience with Bob Bell.

Reviewed by Sally Whittington from St Michael’s, MDDecember 08, 2025

I had a wonderful experience with Bob Bell. Keishon Thomas made everything so easy. I couldn’t ask for anything easier.

  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase

Overall Facilities N/A

Customer Service N/A

Buying Process N/A

Quality of Repair N/A

Maximum rating = 5

1.0 (out of 5)

very poor customer service, I have been in car sales

Reviewed by phillyfan4 Mike JMarch 16, 2025

very poor customer service, I have been in car sales quite a while and the level service I rec'd I would expect from a buy here pay here lot. I know the difference, Why would a customer be approved for a car , I was told my car is financed with PNC which I was happy with, since i have my checking account there just makes it all easier. The very next morning doing the insurance work, I was told the lender is Ally, they obviously have a relationship with Ally,I don't it doesn't benefit me, it benefits them.. when I worked in sales, a reputable dealership does what's in the best interest of the customer, here they put themselves 1st,

  • Does not recommend this dealer
  • Shopped for a used car

Dealer Response

Thank you for your review. In reviewing the events, we see that your salesperson went above and beyond and delivered/reviewed features of your new vehicle from 11:30pm to 12:30 am (we close much earlier). In addition, your salesperson got you to I95 so you could get home safely. Regarding the lender, you will need to speak with finance directly as we cannot discuss financing online. We did work hard to make you a priority. Enjoy your new vehicle. Heather

Overall Experience 1

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

3.0 (out of 5)

Went there look car on line 23500 told sale man what we

Reviewed by Robin from Rosedale mdMay 31, 2024

Went there look car on line 23500 told sale man what we wanted look at that car on line. Everything was going good till sat down now car back at 25500 said on line car was one with out sunroof so bought car get home look on line and stock # was car with sunroof so I feel lied about . At dundalk kia .Bought truck from bob bell ford that were great and honor price on line so long story short don't believe on line pricing from bob bell dundalk

  • Does not recommend this dealer
  • Shopped for a new car
  • Did make a purchase

Dealer Response

Thank you for your review. Our GM Paula has reached out to discuss your concerns and the difference with the rebate. Best, Heather

Overall Facilities N/A

Customer Service N/A

Buying Process N/A

Quality of Repair N/A

Maximum rating = 5

About Bob Bell Nissan Kia

Bob Bell Nissan and Bob Bell Kia - if you are in the market for a new or used Nissan or Kia you have come to the right place! We carry a large selection of New and Used Nissan's and Kia's as well as other pre-owned models. Our Customers love saving money doing business with our Service Parts and Body Shop. You will also enjoy a relaxed buying experience at your own pace. We have a Financing plan for just about any credit situation. Come See Us! We are a Baltimore Kia Dealership and a Baltimore Nissan Dealership. We proudly serve Baltimore Dundalk Glen Burnie Bel Air Annapolis Essex Columbia Timonium Towson Catonsville Bowie Laurel

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