1240 E Bert Kouns Industrial Loop
Shreveport, LA 71105

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Reviews of Orr Nissan Shreveport

Overall Rating:

3.9 (out of 5)

69% recommend this dealer

36 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

Thank God for Mrs Randi Trotter, she was amazing and

Reviewed by Andrea Hollins from Many, LaAugust 01, 2025

Thank God for Mrs Randi Trotter, she was amazing and help me with everything. Thanks ❤️

  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase

Dealer Response

Andrea Hollins, it's experiences like yours that really keep us motivated! If you have any further questions, please give us a call. We're always happy to help!

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Maximum rating = 5

1.0 (out of 5)

I would NOT recommend this company they will lie and tell

Reviewed by Lynett from Shreveport LaJune 03, 2025

I would NOT recommend this company they will lie and tell you anything. Got a car from them brakes locked up come to find out they had put all 4 on backwards. When we told them they said it was nothing they could do. I would NEVER GO THERE WORST EXPERIENCE I HAVE EVER HAD and I have dealt with a lot of car places. Stay away unless you want a lemon

  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase

Dealer Response

We sincerely apologize for the experience you described. This is absolutely not the level of service or care we aim to provide, and your concerns are very serious to us. We would like the opportunity to address this situation and make things right. Please reach out to our Rachel our service drive manager directly at 318-797-2424 so we can discuss this matter in detail and work toward a resolution. Thank you for bringing this to our attention.

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Maximum rating = 5

1.0 (out of 5)

I highly recommend not to buy a car from Orr Nissan in

Reviewed by Kami McClung from Florien,LouisianaApril 24, 2025

I highly recommend not to buy a car from Orr Nissan in Bossier City, LA. Once I was turned over to the finance department they tried to change the term of the loan. I told them I didn’t want any warranties. They tried to sneak them on the contract. Once I told them to take them off then the salesman, Joseph Kellogg raised the price of the car to that amount. I was dealing on a Altima SR. I highly recommend going to LeGlue Nissan in Alexandria. My salesman, Brandon Clinton sold me an Altima SL for a lower price than the Altima SR with no issues. He was straight forward and didn’t try to screw me over. Dealing with Brandon at LeGlue was a breeze. I had my papers signed and gone from the dealership and gone within a couple of hours. I fought with Orr Nissan in Bossier for 3 days. I caught them in so many lies. It was the most horrible experience I have ever had in dealing on a car.

  • Does not recommend this dealer
  • Shopped for a new car
  • Did not make a purchase

Dealer Response

Ms. McClung, I'm truly sorry to hear that you had a disappointing experience at Orr Nissan Bossier. While I’m glad you were still able to find a Nissan you love, even if it was through a different dealership, I wanted to kindly point out that your review was posted on the page for Orr Nissan Shreveport, not Orr Nissan Bossier. Since our store wasn’t involved in your experience, we would be sincerely grateful if you could remove the review from our page. We take pride in providing excellent service and would hate to be held accountable for a situation outside of our control. Thank you so much for your understanding — and we truly appreciate your business with the Nissan family. Warm regards, Orr Nissan Shreveport

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Maximum rating = 5

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