4383 Interstate 49 South Service Rd
Opelousas, LA 70570

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Hours Toggle

Sales Department

Sun Closed
Mon 8:30am – 7:00pm
Tue 8:30am – 7:00pm
Wed 8:30am – 7:00pm
Thu 8:30am – 7:00pm
Fri 8:30am – 6:00pm
Sat 8:30am – 6:00pm

Service Department

Sun Closed
Mon 7:00am – 6:00pm
Tue 7:00am – 6:00pm
Wed 7:00am – 6:00pm
Thu 7:00am – 6:00pm
Fri 7:00am – 6:00pm
Sat Closed

Reviews of Giles Nissan Opelousas

Showing the most recent reviews from Cars.com and DealerRater.

1.0 (out of 5)

i will never go there again.

Reviewed by 3sons.johnpaul84March 26, 2025

i will never go there again. two months after paying full price for a brand new vehicle, im left with a damaged vehicle covered in overspray with a lopsided bumper. lots of broken promises and wasted time.

  • Does not recommend this dealer
  • Shopped for a new car

Dealer Response

We are sorry to hear about your experience and would like to speak with you to see how we can improve. Please reach out to our General Manager, Brandon Reeves, directly at breeves@gilescars.com

Overall Experience 1

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

My overall experience was great from start to finish.

Reviewed by Tamika Robertson from Greensburg, LADecember 11, 2023

My overall experience was great from start to finish. Tommy Bailey is the best!!! I would literally recommend any and everyone who’s looking for a vehicle to go find this man. I spoke with him over the phone, told him what I wanted, in less than an hour he called back with my approval and drove away in my 2018 Infiniti Q50 the next day. I loved his energy from start to finish. I will forever be one of his customers. Also, I can’t for get about Ryan Francis in financing he’s the best at what he does. Having dealt with these two I would have given my experience 1,000 stars but unfortunately I can only give 5.

  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase

Dealer Response

Hi Tamika, we are very happy to have provided you with such a positive experience! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

Overall Facilities 5

Customer Service 5

Buying Process 5

Quality of Repair 5

Maximum rating = 5

1.0 (out of 5)

ALERT - Read the fine print - Not as Advertised

Reviewed by Brandon from Pineville, LaJune 25, 2022

Be very wary of this dealership, especially the tires for life and power train for life, it's just the normal tire warranty you get when you buy any tire. 2k Miles and 1.5 months after purchasing a new vehicle there and the tires for life did not Cover a brand new Tire less than 2 months old...already purchasing a new Tire. It's alot of slick talk and false promises, the general manager not only didn't honor the "tires for life" but tried to sell me a maintenance plan. I would have gladly driven an hour to the dealership for all my services but i don't trust their word or service. Overall a good experience as far as purchasing went but the after purchase experience has made me take my business to a local retailer instead. Not sure they really care I just want future customers to go in with their eyes open and don't get taken in by grand claims and promises...they are not there.

  • Does not recommend this dealer
  • Shopped for a new car
  • Did make a purchase

Dealer Response

Brandon, thank you for leaving us feedback. We are disappointed to hear that your experience was not a positive one. We would like to have a better understanding about your experience. Please reach out to us at (337) 942-2277 at your earliest convenience and we will do our best to resolve this with you.

Overall Facilities 1

Customer Service 1

Buying Process 5

Quality of Repair 1

Maximum rating = 5

About Giles Nissan Opelousas

We have a strong and committed sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory online request more information about vehicles set up a test drive or inquire about financing!

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