Orr Nissan in Bossier City including address, phone, dealer reviews, directions, a map, inventory and more

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2323 Viking Drive
Bossier City, LA 71111

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Sales: 888-241-9070

Used Cars: 888-241-9079

Reviews of Orr Nissan

Showing the most recent reviews from Cars.com. To see all reviews visit Cars.com.

Overall Rating:

3.7 (out of 5)

27 out of 37 people said they would recommend this dealer

1 (out of 5)


Reviewed by dgspencer in Monroe, LAMay 09, 2021

We purchased a Tundra in June of 2020 from ORR Nissan. After trying to charge an outrageous interest rate for a credit score above 800, they slipped in a tire warranty in the closing. Because we were so exhausted from having been there for hours it slipped by us. We noticed it after we had completed the deal. Our salesman said it was not a problem that they would refund the money. They never refunded the money. When we inquired, the manager told us that the salesman lied. He said they never refund money for the tire warranty, that it was mandatory. We had texted back and forth with the salesman during the deal. After we closed the salesman would no longer respond to text. They also charged us for a license plate when we told them we had a transferable plate. It took 8...yes EIGHT months to get the registration. They told us they had problems getting it from out of state. We have ways of checking and this vehicle was local. One YEAR later we are still trying to get refunded for the license charge. I have called probably a dozen times, no one ever returns my call. On May 7, 2021 someone from their title office told me they were sending us the refund...We shall see. This is not the first time they have told me this. Needless to say we have purchased 3 more vehicles since and did not and will never again consider any ORR dealership and neither should you. While talking to the business manager on the most recent vehicle we purchased he told us it was illegal to require you to purchase any sort of warranty.

Customer Service 1

Buying Process 1

Quality of Repair N/A

Overall Facilities N/A

Maximum rating = 5

1 (out of 5)

They could have killed my family

Reviewed by Mike J. in Bossier City, LAMarch 24, 2021

I bought a 2014 Expedition from this dealership 5 months ago. The vehicle was always a little squirrelly through curves, with one instance where I almost lost control on the interstate. Turns out they sold me a vehicle with blown struts on the rear suspension. From the amount of caked on dirt and oil on the struts it was obvious they had been blown for a while. The dealership did not inspect the vehicle before selling it to me. I purchased new strut assemblies and asked the dealership to install them for me, on their dime. They refused. In fact they even refused to install them with me paying for the installation. For those that don't know, the install is simple, 3 nuts have to be removed on top of the assembly and 1 bolt on the bottom; 20 minutes each. I'm a disabled war veteran and am not physically able to do the repair myself. In short, beware of these guys, they take no pride in their profession, they just want fast easy money.

Customer Service 1

Buying Process N/A

Quality of Repair N/A

Overall Facilities N/A

Maximum rating = 5

5 (out of 5)

I was very happy and very impressed with the staf-

Reviewed by Mr Dean in Bossier LouisianaFebruary 28, 2021

Great so very satisfied with everything- even helped me surprised my son for his birthday -my family was very impressed with all Mr Dean help me

Customer Service 5

Buying Process 5

Quality of Repair 5

Overall Facilities 5

Maximum rating = 5

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