4136 Shelbyville Rd
Louisville, KY 40207

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Sales: 502-676-7746

Used Cars: 502-676-7746

Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 8:00pm
Tue 9:00am – 8:00pm
Wed 9:00am – 8:00pm
Thu 9:00am – 8:00pm
Fri 9:00am – 8:00pm
Sat 9:00am – 6:00pm

Service Department

Sun Closed
Mon 7:30am – 6:00pm
Tue 7:30am – 6:00pm
Wed 7:30am – 6:00pm
Thu 7:30am – 6:00pm
Fri 7:30am – 6:00pm
Sat 8:00am – 2:00pm

Reviews of Jeff Wyler Nissan of Louisville

Overall Rating:

3 (out of 5)

91% recommend this dealer

507 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

1.0 (out of 5)

ZERO STARS - worst experience with an auto dealership

Reviewed by They Tried To Screw UsFebruary 01, 2026

ZERO STARS - worst experience with an auto dealership ever. After agreeing on a price for the sale of our car to them, they reneged on the price and reduced it by $3000. They tried to show me an MMR price but I am an educated purchaser and know that is the Mannheim Auction Price which is an inappropriate basis for the price of a one year old Lexus RDX Premium AWD SUV with only 8000 miles. The Used Car Manager and the New Car Manager did not seem to care at all about bait and switching a previous customer. Total shady and despicable business practices. This is my 7th review on different dealer ratiing websites and social media sites and it is going to continue until I have exhausted all of them and will repost often because the public needs to know. DO NOT DO BUSINESS WITH JEFF WYLER NISSAN IN LOUISVILLE, KY!

  • Does not recommend this dealer
  • Shopped for a used car

Dealer Response

Hi there, we're sorry to hear about your negative experience with our dealership. We strive to provide fair and transparent pricing to all of our customers. Our team will be addressing this issue and we apologize for any inconvenience. Thank you for bringing this to our attention.

Overall Experience 1

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

1.0 (out of 5)

There was damage to the car not disclosed.

Reviewed by Jay v Greene from KentuckyJanuary 31, 2026

There was damage to the car not disclosed. Seems it was a low-grade hurried repair to the driver side quarter panel. I expect being told of all past problems. Car fax had nothing on record of the past damage. I was lucky I knew an expert in my community. I called to turn it but it seemed they took long time to return the call. I will write this off as experience (expensive) But will not trust the car fax or this dealer anymore. If they post this. Be aware that sources failed. Carfax and the dealer.

  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase

Dealer Response

"Thank you for sharing your experience. We apologize for any inconvenience and will be sure to disclose all information in the future. Unfortunately we do not have control over car fax. We take customer satisfaction seriously and value your feedback. We will also look into the delay in return calls. Thank you."

Overall Facilities N/A

Customer Service N/A

Buying Process N/A

Quality of Repair N/A

Maximum rating = 5

1.0 (out of 5)

WORST experience ever - actually ZERO STARS!

Reviewed by Disappointed Customer from Louisville, KYJanuary 31, 2026

WORST experience ever - actually ZERO STARS! After agreeing on a price to sell our car, they lowered it by over $3000. These are unnecessary and shady bait and switch tactics. DO NOT do business with Jeff Wyler dealerships!

  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase

Dealer Response

Dear Customer, we apologize for any inconvenience you experienced. We strive to provide transparent and fair pricing for all our customers. We would appreciate the opportunity to address your concerns and find a resolution. Thank you for sharing your feedback.

Overall Facilities N/A

Customer Service N/A

Buying Process N/A

Quality of Repair N/A

Maximum rating = 5

About Jeff Wyler Nissan of Louisville

At Jeff Wyler Nissan of Louisville, we’re proud to serve the Louisville community with a wide selection of new Nissans and quality used vehicles at competitive prices. Whether you're looking for a fuel-efficient Altima, a versatile Rogue, or a powerful Titan, our friendly team is here to help you find the perfect fit. We offer transparent pricing, outstanding customer service, and a full-service department to keep your vehicle running like new. Visit us today and experience the Wyler difference!

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