Collins Nissan

Never heard from dealership after submitting question and confirming no response with cars.com thankfully already purchased a car

Purchased a 2015 Honda Accord first week of May 2024. I asked if car had been in an accident or in a flood. They said absolutely not and presented a Carfax report stating no accidents or any other damage reported. Fast forward a few days later and my wife's car was hit at work while she was inside. When she came outside the bumper was laying in the grass along with some other damage.She called xx. Matthews police who came to investigate. Upon looking at vehicle he asked if car had been in previous accident, she said no. We just purchased it. He said there was nine zip ties and a bungee cord wrapped around bumper. Bill Collins had just done maintenance on this car before we bought it, how did they not notice it. I called the sales manager who said someone must have covered up an accident. He said it wasn't their problem. I will never buy another vehicle from this dealership, nor would I advise any person to. I feel they are untrustworthy. My wife is handicapped and this is how they treat people. Shame on you Bill Collins Nissan.Do not trust the Carfax and do not trust this establishment

After having a horrible experience of paying cash for a car only to be given a car that you did not buy at Jeff Wyler Nissan, we went to Bill Collins Nissan - where buying a car was stress free, very timely and an absolute pleasure! We found the sales person, the manager, the insurance man and the financial person all to be both very professional, kind, considerate and respectful! Thank you!