Don Franklin Lexington Nissan

The car was ready for me to test drive when I arrived. The salesman was knowledgeable and friendly. Bit the manager wasn't willing to negotiate on the price.

To start, my past experience was good with Don Franklin, but this time I was never really asked what I was looking for in vehicle by salesman, I was just suggested a vehicle because the one I originally looked at was at a different lot. At no point in time was I asked what I was looking for in a vehicle (I assume the sales person would’ve asked qualifying questions) I traded in a Jeep Cherokee, so AWD definitely would’ve been a ideal. I also came in looking at 2024 models because of special lease promotion. But I was suggested a 2025 with no lease promotion, but told because of a 2K discount it was a great option. Which looking now was NOT a good option, but I should of looked at all options I literally expressed to my salesman 48 hours later that they had the exact model I was looking for, with similar features, less money And cheaper insurance, did not even get a reply. I was also told that my vehicle had options that it does not. So now I’m stuck in a three year lease with something that’s nice but not ideal and more costly. Take your time and study your options, don’t let the sales guy pressure you into what’s suggested if they have not even asked you what you want. Thanks for reading **UPDATE 10/9 Management offered to only be able to trade in at OVER $10k loss to exchange and to something else. So lesson learned. Your ONLY $$$ to Don Franklin Nissan.

To start, my past experience was good with Don Franklin, but this time I was never really asked what I was looking for in vehicle by salesman, I was just suggested a vehicle because the one I originally looked at was at a different lot. At no point in time was I asked what I was looking for in a vehicle (I assume the sales person would’ve asked qualifying questions) I traded in a Jeep Cherokee, so AWD definitely would’ve been a ideal. I also came in looking at 2024 models because of special lease promotion. But I was suggested a 2025 with no lease promotion, but told because of a 2K discount it was a great option. Which looking now was NOT a good option, but I should of looked at all options I literally expressed to my salesman 48 hours later that they had the exact model I was looking for, with similar features, less money And cheaper insurance, did not even get a reply. I was also told that my vehicle had options that it does not. So now I’m stuck in a three year lease with something that’s nice but not ideal and more costly. Take your time and study your options, don’t let the sales guy pressure you into what’s suggested if they have not even asked you what you want. Thanks for reading **UPDATE 10/9 Management offered to only be able to trade in at OVER $10k loss to exchange and to something else. So lesson learned. Your ONLY $$$ to Don Franklin Nissan!