McCarthy Olathe Nissan in Olathe including address, phone, dealer reviews, directions, a map, inventory and more

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683 N Rawhide Rd
Olathe, KS 66061

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Sales: 913-324-7200

Used Cars: 913-712-9815

Hours Toggle

Sales Department

Sun Closed
Mon 10:00am – 6:00pm
Tue 10:00am – 6:00pm
Wed 10:00am – 6:00pm
Thu 10:00am – 6:00pm
Fri 10:00am – 6:00pm
Sat 10:00am – 3:00pm

Service Department

Sun Closed
Mon 8:00am – 6:00pm
Tue 8:00am – 6:00pm
Wed 8:00am – 6:00pm
Thu 8:00am – 6:00pm
Fri 8:00am – 6:00pm
Sat 8:00am – 3:00pm

Reviews of McCarthy Olathe Nissan

Showing the most recent reviews from Cars.com. To see all reviews visit Cars.com.

Overall Rating:

3.5 (out of 5)

8 out of 13 people said they would recommend this dealer

1 (out of 5)

Terrible Service will not honor lifetime oil chang

Reviewed by Fred T in Olathe KSMay 05, 2021

Will not honor free lifetime oil changes as promised at purchase. They say all service needs to be provided by them for free oil changes. They showed me a dirty cabin air filter that did not come out of my car in order to put in a $10 filter an charge me $50. No tools even needed to do this service. Tried to get me to repair an oil cooler leak that did not even drip. Did not even reset the service light on oil change until I made them do it. One time they set the tire pressure too low and my low pressure light came on. I would not trust them with simple repairs let alone all the expensive repairs $2000 they said I need. I will never set foot in that place again.

Customer Service 1

Buying Process 1

Quality of Repair 1

Overall Facilities 1

Maximum rating = 5

1 (out of 5)

Would never use again.

Reviewed by Kristi in Kansas CityOctober 14, 2020

Initially the person working with us was great. They helped to try to find a vehicle that was in our budget and that worked for us. After the initial salesman everything went downhill. Being a first time car buyer, both me and my husband got taken advantage of by McCarthy (Olathe, KS). The end price we agreed on was $19,000 (after taxes and fees) but we when everything was said and done, we ended up paying over $24,000. We knowingly added a protection plan and GAP insurance, but there were back end prices that they were not up front about. We didn't see this final number until we went back to get the car deed and receipt for the car the 2 weeks later. After reviewing the 'itemized list' of charges, nothing lined up and several things were added or missing. After THREE emails to the person that sold us the car he finally responded nearly a month later and just pushed us on to his manager. We ended up getting a small amount back after this. What they didn't tell us was, the money we were getting back was actually for canceling our protection plan. So, nearly a year later we were trying to get our windshield fixed after a rock cracked it (covered under the protection plan) and come to find out, we are no longer covered. I would never go back to this place and would NEVER recommend them to any of my friends or family.

Customer Service 1

Buying Process 1

Quality of Repair N/A

Overall Facilities 3

Maximum rating = 5

5 (out of 5)

Unbelievable

Reviewed by Terry and Camille in Greenwood, MoJanuary 14, 2015

Mike Tolbert and Jon Frye worked with me. My 3rd Nissan from McCarthy. These 2 guys did way more than I expected. My wife and I were very impressed with the extre effort. My circumstances were a bit different than the average and Mike and Jon made it so easy and relaxing. This is the way buying a car should be. Every question answered. Every concern resolved. These guys were awesome.

Customer Service 5

Buying Process 5

Quality of Repair N/A

Overall Facilities 5

Maximum rating = 5

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