1575 Ogden Ave
Naperville, IL 60540

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Sales: 888-672-1259

Used Cars: 888-352-4815

Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 9:00pm
Tue 9:00am – 9:00pm
Wed 9:00am – 9:00pm
Thu 9:00am – 9:00pm
Fri 9:00am – 9:00pm
Sat 9:00am – 6:00pm

Service Department

Sun Closed
Mon 7:00am – 6:00pm
Tue 7:00am – 6:00pm
Wed 7:00am – 6:00pm
Thu 7:00am – 6:00pm
Fri 7:00am – 6:00pm
Sat 7:00am – 3:00pm

Reviews of Gerald Nissan of Naperville

Overall Rating:

4.8 (out of 5)

98% recommend this dealer

3591 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

Great customer service.

Reviewed by Rafat Abdullatef from NapervilleDecember 20, 2025

Great customer service. Respectful and attentive .

  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase

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Maximum rating = 5

5.0 (out of 5)

Gerald Nissan is proactive about service and will reach

Reviewed by Andjelka Herman from Naperville ILDecember 11, 2025

Gerald Nissan is proactive about service and will reach out to customers to schedule service when needed. The staff is extremely professional and friendly and works hard so that the customer is satisfied. From my first call from Melissa and then being taken care of by the service tax, Kevin and Mark I couldn't have had a better experience. Also, when I first brought my car in with the problem, Dave, the manager did a thorough check of my problem and immediately submitted an order to get the part I needed.

  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase

Dealer Response

Thank you so much for your amazing review, Andjelka! I'm delighted to hear that you had such a positive experience with our team at Gerald Nissan of Naperville. It’s great to know that Melissa, Kevin, Mark, and Dave provided you with the professional and friendly service we strive for. I truly appreciate your kind words, and our team looks forward to assisting you again in the future! Please don’t hesitate to reach out if you need anything else. Sincerely, Neil Becker, Nbecker@geraldauto.com

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Maximum rating = 5

5.0 (out of 5)

Quick time, when I had my Ford sometimes I would wait

Reviewed by William Mcnamara from Naperville ILDecember 08, 2025

Quick time, when I had my Ford sometimes I would wait over 2 hours for an oil change.

  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase

Dealer Response

Thank you for sharing your experience with us, William. I appreciate your feedback regarding wait times for oil changes. At Gerald Nissan of Naperville, we strive to provide efficient service and ensure our customers have a positive experience. We hope to serve you better in the future and encourage you to reach out if you have any further concerns. We will be contacting you shortly to discuss your experience. Sincerely, Neil Becker, Nbecker@geraldauto.com

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Maximum rating = 5

About Gerald Nissan of Naperville

Gerald Nissan located at 1575 Ogden Ave in Naperville IL is your premier retailer of new and used Nissan vehicles. Our dedicated sales staff and top-trained technicians are here to make your auto shopping experience fun easy and financially advantageous. Please utilize our various online resources and allow our excellent network of people to put you in your ideal Nissan vehicle or the Pre-Owned car truck or SUV of your dreams today!

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