5513 Miller Circle Drive
Matteson, IL 60443

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Sales: 708-720-8900

Used Cars: 708-720-8900

Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 9:00pm
Tue 9:00am – 9:00pm
Wed 9:00am – 9:00pm
Thu 9:00am – 9:00pm
Fri 9:00am – 9:00pm
Sat 9:00am – 6:00pm

Reviews of Gerald Nissan

Overall Rating:

3.9 (out of 5)

89% recommend this dealer

178 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

I am a long time customer.

Reviewed by Mindy WFebruary 04, 2026

I am a long time customer. I bought my first Murano in 2006. This is my fourth Murano. I've had my car serviced at Hawkinson and now Gerald since 2006. The service has been top notch through the years. The employees in the service were long term employees. I trusted their service advice completely. That speaks volumes for an employer, especially for a car dealarship. I had a very good experience with Jason Garcia today. He promised an hour wait and he beat that time. He made certain I understood everything that was done to my car. He was very professional and kind. HE DESERVES 5 STARS!

  • Does recommend this dealer
  • Came in for service or repair

Dealer Response

Thank you so much for your wonderful review, Mindy! I'm happy to hear about your positive experiences with Gerald Nissan of Matteson over the years and your continued loyalty as a customer. It's great to know that Jason provided you with exceptional service and kept you informed throughout the process. I appreciate your recognition of our team's dedication. We look forward to serving you again in the future! Sincerely, Nick Smiley - nsmiley@geraldauto.com

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

1.0 (out of 5)

Beware!

Reviewed by Distraught SpouseOctober 29, 2025

Beware! I am in the process of reporting them to the attorney general. My husband was have a mental crisis when he purchased the vehicle. I made them aware of this and was ignored stating that she some fine to them. My husband was hospitalized shortly after this due to mental illness. They just wanted to make a sale, they did not want to take the car back. We are still working to resolve this.

  • Does not recommend this dealer
  • Shopped for a new car

Dealer Response

Thank you for reaching out to Gerald Nissan of Matteson. I regret to hear about your husband; however, I do not have any records of someone reaching out to us about their husband wanting to return the vehicle. I would very much appreciate the chance to learn more about this situation and see if I can be of any assistance. Please reach out to me directly at your earliest convenience. I hope to hear from you soon. Sincerely, Derek Urban General Manager Gerald Nissan of Matteson durban@geraldauto.com

Overall Experience 1

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

Worked with David Evans, who is a true gentleman and

Reviewed by Arlen Pietrowski October 25, 2025

Worked with David Evans, who is a true gentleman and truly cares about his customers. Anthony Adams was very helpful locating the vehicle I wished to purchase. Went to another dealer first who only wanted to make money and not earn my business. When I went to Gerald, they worked to get my business and earn my trust. They did find the vehicle I wanted and gave me a courtesy vehicle until they could pick up my car and drop it off at my home. I have to say it was a pleasant experience, which you don't find at very many dealers. Very friendly and trustworthy. I would refer anyone looking for a pleasant car buying experience to give them your business. I would not go anywhere else for a vehicle after this.

  • Does recommend this dealer
  • Shopped for a new car

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

About Gerald Nissan

Welcome to the Gerald Nissan of Matteson website, a fast and convenient way to research and find a vehicle that is right for you. Whether you are looking for a new or used Nissan car, truck, or SUV you will find it here. We have helped many customers in or near Matteson, Frankfort, Park Forest, Chicago Heights and Tinley Park find the Nissan of their dreams!

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