920 S Milwaukee Ave
Libertyville, IL 60048

Get Directions

Sales: 866-808-7060

Used Cars: 888-553-3947

Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 9:00pm
Tue 9:00am – 9:00pm
Wed 9:00am – 9:00pm
Thu 9:00am – 9:00pm
Fri 9:00am – 9:00pm
Sat 9:00am – 6:00pm

Service Department

Sun Closed
Mon 7:30am – 5:00pm
Tue 7:30am – 5:00pm
Wed 7:30am – 5:00pm
Thu 7:30am – 5:00pm
Fri 7:30am – 5:00pm
Sat 8:00am – 1:00pm

Reviews of Liberty Auto Plaza

Overall Rating:

2.4 (out of 5)

63% recommend this dealer

739 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

1.0 (out of 5)

Emailed this dealer to get a price on a car they had list

Reviewed by Not Your Customer from Wanatah, In.December 19, 2025

Emailed this dealer to get a price on a car they had list on their website with no price,3 different people emailed me back, I explained that I lived almost 3 hours away,all 3 people that emailed me refused to give me the price. I honestly don't get it, and it seems like some shady tactics to sell a used car. Good news is I found another dealer that had integrity and was more than happy to sell me a car.

  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase

Overall Facilities N/A

Customer Service N/A

Buying Process N/A

Quality of Repair N/A

Maximum rating = 5

1.0 (out of 5)

Bait and Switch.

Reviewed by Jeremy D from New Lenox, ILNovember 08, 2025

Bait and Switch. Tried to charge me thousands over listed price, then wanted to charge different prices for cash or finance. Unprofessional, find a car anywhere else.

  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase

Overall Facilities N/A

Customer Service N/A

Buying Process N/A

Quality of Repair N/A

Maximum rating = 5

1.0 (out of 5)

After wasting hours out of my day texting Jack “the

Reviewed by CantquitnowOctober 31, 2025

After wasting hours out of my day texting Jack “the finance manger” about a lease on a murano which I believe the deal was to good to be true I asked for a bill of sale in which he never provided just keep insisting I drive 2 hour to the dealership. So there can do a bait and switch on me like the multiple reviews I seen on BBB. After seeing I wasn’t coming into the dealership without a bill of sale they cease all contract with me and ignoring all my texts. No dealership will do this if I’m willing to pay what you say the is. Prime example of bait and switch in the works.

  • Does not recommend this dealer
  • Shopped for a new car

Dealer Response

Thanks for the feedback!

Overall Experience 1

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

About Liberty Auto Plaza

Liberty Auto Plaza proudly serves the entire Lake County community and beyond with the best reputation for a no-hassle purchase experience. For a top-notch Internet VIP Experience please call adnd ask for Internet Sales to learn about all of the up-to-the-minute incentives price discounts and inventory changes.

Ready to buy? Get a price quote before visiting the dealership.

  • Get multiple quotes
  • No cost, no-hassle negotiation
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