Journey Nissan

Nissan New Car Dealership in Lake Villa, IL

3175 Grand Avenue
Lake Villa, IL 60046

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Sales: 855-366-8475

Used Cars: 877-748-7680

Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 8:00pm
Tue 9:00am – 8:00pm
Wed 9:00am – 8:00pm
Thu 9:00am – 8:00pm
Fri 9:00am – 7:00pm
Sat 9:00am – 6:00pm

Service Department

Sun Closed
Mon 7:00am – 7:00pm
Tue 7:00am – 7:00pm
Wed 7:00am – 7:00pm
Thu 7:00am – 7:00pm
Fri 7:00am – 7:00pm
Sat 7:00am – 3:00pm
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Reviews of Journey Nissan

Overall Rating:

4.6 (out of 5)

87% recommend this dealer

1476 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

I had the best car buying experience out of 17 past car

Reviewed by TODD.FREDRICKSON1February 01, 2026

I had the best car buying experience out of 17 past car purchases. The team was professional, understood what I was looking for and we quickly came to an agreement I completed the purchase in less than 1 hour and 15 minutes.

  • Does recommend this dealer
  • Shopped for a new car

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

Tim was answered all my questions Done My air filter

Reviewed by MARGARET.CINNAMONJanuary 22, 2026

Tim was answered all my questions Done My air filter needed to be changed and Tim took a picture of it. I questioned why this wasn't brought to my attention last month when I bought my car in. It was really dirty. I changed it

  • Does recommend this dealer
  • Came in for service or repair

Dealer Response

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Journey Nissan! Jose Alicea General Sales Manager josea@journeynissanchi.com Store: 847-265-1122

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

Great service great people.

Reviewed by none25January 18, 2026

Great service great people. Jose took care of me from the beginning all the way til the end and recommend new parts for my vehicle

  • Does recommend this dealer
  • Came in for service or repair

Dealer Response

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. Jose Alicea General Sales Manager josea@journeynissanchi.com Store: 847-265-1122

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

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Nissan

ARIYA, Altima, Armada, Frontier, Kicks, Kicks Play, LEAF, Murano, Pathfinder, Rogue, Sentra, Versa
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