3175 Grand Avenue
Lake Villa, IL 60046

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Sales: 855-366-8475

Used Cars: 877-748-7680

Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 8:00pm
Tue 9:00am – 8:00pm
Wed 9:00am – 8:00pm
Thu 9:00am – 8:00pm
Fri 9:00am – 7:00pm
Sat 9:00am – 6:00pm

Service Department

Sun Closed
Mon 7:00am – 7:00pm
Tue 7:00am – 7:00pm
Wed 7:00am – 7:00pm
Thu 7:00am – 7:00pm
Fri 7:00am – 7:00pm
Sat 7:00am – 3:00pm

Reviews of Journey Nissan

Overall Rating:

4.6 (out of 5)

87% recommend this dealer

1454 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

Good quick service.

Reviewed by MICHAELZIEMBLICKIDecember 14, 2025

Good quick service. Victoria was real nice. Going back for a car wash on wednesday

  • Does recommend this dealer
  • Shopped for a new car

Dealer Response

Thanks for sharing your thoughts about your experience with Journey Nissan. We appreciate your business and hope to see you again soon! Jose Alicea General Sales Manager josea@journeynissanchi.com Store: 847-265-1122

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

Ryan was a pleasure to work with.

Reviewed by CharlievillanovaDecember 07, 2025

Ryan was a pleasure to work with. Easy process. Everything was well explained and was not pressured at all, 10/10

  • Does recommend this dealer
  • Shopped for a new car

Dealer Response

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Journey Nissan! Jose Alicea General Sales Manager josea@journeynissanchi.com Store: 847-265-1122

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

We had a good experience and are happy with our purchase.

Reviewed by SOUTH0December 04, 2025

We had a good experience and are happy with our purchase. Cars are well maintained. This is our second purchase with this dealership.

  • Does recommend this dealer
  • Shopped for a used car

Dealer Response

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Journey Nissan. Jose Alicea General Sales Manager josea@journeynissanchi.com Store: 847-265-1122

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

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