The Autobarn Nissan of Evanston in Evanston including address, phone, dealer reviews, directions, a map, inventory and more

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1012 Chicago Ave
Evanston, IL 60202

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Sales: 877-632-3460

Used Cars: 847-475-8200

Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 8:00pm
Tue 9:00am – 8:00pm
Wed 9:00am – 8:00pm
Thu 9:00am – 8:00pm
Fri 9:00am – 8:00pm
Sat 9:00am – 6:00pm

Service Department

Sun Closed
Mon 7:00am – 7:00pm
Tue 7:00am – 7:00pm
Wed 7:00am – 7:00pm
Thu 7:00am – 7:00pm
Fri 7:00am – 7:00pm
Sat 7:00am – 5:00pm

Reviews of The Autobarn Nissan of Evanston

Showing the most recent reviews from Cars.com. To see all reviews visit Cars.com.

Overall Rating:

4.4 (out of 5)

66 out of 74 people said they would recommend this dealer

1 (out of 5)

Nationwide delivery and Internet Sale??

Reviewed by Todd in Fort Wayne, INMarch 30, 2021

So, let me start off by saying the team at Autobarn Nissan started out very helpful. Since I recently had foot surgery and couldn’t travel the 4plus hours to their facility, I discussed with them their nationwide delivery policy. Over the course of a couple of phone calls with different representatives of Autobarn Nissan I was offered free shipping to my home on the vehicle I was interested in. In addition, Autobarn Nissan honored my request for additional photos and a video of the vehicle. The problem started when I began discussing a deal with the Autobarn Nissan Internet Sales Manager. I mentioned I had been offered free shipping and this surprised the Salesperson. The Salesperson asked if she could call me back in a few minutes so she could verify the offer of free delivery. Needless to say the callback didn’t happen so I called the Salesperson back. The Salesperson confirmed I had been offered free home delivery, but immediately told me someone would be at their lot in 45 minutes to look at the vehicle (show me the money first and it’s yours). So, I tried to buy the car over the phone and was told by the Internet Sales Manager that we couldn’t do that. She said maybe the person coming in wouldn’t buy the car. (Now I’m really confused. Autobarn Nissan advertises on a US website, offers nationwide shipping, and has an Internet Sales Manager and CAN’T sell me the car over the phone?!) I requested to speak to the dealership Manager and was told he was busy, so I requested a call back when he was available. I never received a call back. After two emails and leaving two voicemails the following day the Internet Sales Manager called me back to tell me the vehicle was sold. Needless to say I was disappointed in how this non-transaction turned out. I was ready to buy, had a loan lined up and felt this deal soured when I was offered free home delivery for the vehicle I was looking at. I will not do business with Autobarn Nissan again, and would not recommend them to anyone.

Customer Service N/A

Buying Process 1

Quality of Repair N/A

Overall Facilities N/A

Maximum rating = 5

5 (out of 5)

The first time in my life I enjoyed buying a car

Reviewed by STEVE WEISS in Chicago, ILJanuary 26, 2021

I have never done a review before, because I?ve never been blown away before. I just leased a car from The Autobarn Nissan of Evanston. My salesman was Kendrick and it was the easiest most pleasant experience from a car dealer in my life. What usually is something between a drug deal, or sweating out an individual in ?the box? till they just give. This was nothing like that. I called on the phone and spoke to Kendrick who was incredibly helpful, polite and found me the car I wanted, a 2020 Nissan Leaf fully loaded. My current car was a 2018 Nissan Leaf, that still had 3 lease payments left. Kendrick said don?t worry about that and a week later John delivered my new car to my office and spent an hour going over all of the new features with me. He even contacted me at 9pm at night to notify me that he got me registered on the Nissan App to control the car from your phone. My payment went down $100 per month due to a huge rebate from Nissan and I never even visited the dealership. I signed most of the documents on-line and John brought the new car to my office and took my old car back with him. Incredible... This is probably my 12th or 14th new car purchase/lease and I actually ENJOYED buying this car. Kudos to making the purchase of a car something to look forward too, and not dreaded. Oh... and I love my new car. Steve

Customer Service 5

Buying Process 5

Quality of Repair 5

Overall Facilities 5

Maximum rating = 5

5 (out of 5)

Great dealer

Reviewed by Jordan Curtis in Skokie, ILJanuary 14, 2021

They made the entire process easy and were very reasonable to deal with.

Customer Service 5

Buying Process 5

Quality of Repair 5

Overall Facilities 5

Maximum rating = 5

About The Autobarn Nissan of Evanston

We started in 1990 as Wholesalers. Disillusioned with the confrontational sales process in dealerships we had worked at during the 1980's, we started a business where we would purchase traded-in vehicles from new car dealers and re-sell them to other new car dealers.

Business was brisk, and soon we needed a place in which to get these cars ready. A big old barn-like building was located in Highland Park and we named it...The Autobarn ... and went to work. But something strange happened...people stared to come in, and asked if they could buy the cars before they got wholesaled!

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