5656 Northwest Hwy
Crystal Lake, IL 60014

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Sales: 855-357-9318

Used Cars: 855-357-9320

Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 8:00pm
Tue 9:00am – 8:00pm
Wed 9:00am – 8:00pm
Thu 9:00am – 8:00pm
Fri 9:00am – 8:00pm
Sat 9:00am – 6:00pm

Service Department

Sun Closed
Mon 7:00am – 7:00pm
Tue 7:00am – 7:00pm
Wed 7:00am – 7:00pm
Thu 7:00am – 7:00pm
Fri 7:00am – 7:00pm
Sat 8:00am – 12:00pm

Reviews of Jim M'Lady Nissan

Overall Rating:

4.9 (out of 5)

93% recommend this dealer

1849 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

M’Lady was a pleasant experience from the moment I walked

Reviewed by zydell2005December 16, 2025

M’Lady was a pleasant experience from the moment I walked in. I was greeted almost immediately by the owner who was more than willing to help me. I was then directed to Shane who was amazing!!!! Highly recommend M’Lady Nissan!!!

  • Does recommend this dealer
  • Shopped for a new car

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

Muy buen servicio el personal muy amable y atento muy

Reviewed by lupeh4870December 13, 2025

Muy buen servicio el personal muy amable y atento muy agradecida con el trato que ofrecen a cada cliente la paciencia que ofrecen muchas gracias

  • Does recommend this dealer
  • Shopped for a new car

Dealer Response

Estimada Lupe, ¡Muchísimas gracias por su amable reseña! Nos alegra saber que tuvo una experiencia tan positiva con nuestro equipo. Valoramos profundamente su reconocimiento al buen trato, la amabilidad, y la paciencia que ofrecemos a cada cliente. Gracias por confiar en M'Lady Nissan. Si necesita algo más, no dude en comunicarse con nosotros. ¡Esperamos verla de nuevo muy pronto! Atentamente, Kamil Zlahoda Gerente de Ventas M'Lady Nissan www.mlady.com

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

Hugo Duran was very helpful in finding what I need for a

Reviewed by hernandezlucia15December 13, 2025

Hugo Duran was very helpful in finding what I need for a very affoedable price. Would 100% recommend.

  • Does recommend this dealer
  • Shopped for a new car

Dealer Response

Dear Lucia, Thank you for the kind review! We’re so glad to hear that Hugo Duran was helpful in finding exactly what you needed at an affordable price. Your 100% recommendation means a lot to us! If there’s anything more we can assist with, don’t hesitate to reach out. Thank you for choosing M'Lady Nissan! Best regards, Kamil Zlahoda Sales Manager M'Lady Nissan www.mlady.com

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

About Jim M'Lady Nissan

If you're looking for a first-class car-buying or -leasing experience look no further than M'Lady Nissan. Our Nissan dealership in Crystal Lake IL has been the No. 1 dealer in Illinois for six years running. We believe that putting the customer at the very center of what we do will help us exceed expectations time and time again. We work hard to make our customers feel like family which is why we offer a host of perks that you won't find at other nearby car dealerships. If you're a recent college graduate or a member of the U.S. military you can ask about our exclusive discounts. We're a veteran-owned local business.

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