7410 S. Western Ave.
Chicago, IL 60636

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Sales: 866-413-7308

Used Cars: 844-863-2456

Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 7:00pm
Tue 9:00am – 7:00pm
Wed 9:00am – 7:00pm
Thu 9:00am – 7:00pm
Fri 9:00am – 7:00pm
Sat 9:00am – 7:00pm

Service Department

Sun Closed
Mon 7:30am – 6:00pm
Tue 7:30am – 6:00pm
Wed 7:30am – 6:00pm
Thu 7:30am – 6:00pm
Fri 7:30am – 6:00pm
Sat 8:00am – 4:00pm

Reviews of Western Avenue Nissan

Overall Rating:

3.3 (out of 5)

54% recommend this dealer

358 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

1.0 (out of 5)

It's only one Man in there with some sense.

Reviewed by Devin Moore from Chicago October 16, 2025

It's only one Man in there with some sense. Slender black gentleman salt and pepper hair. The women who make the calls are incompetent. Management You'd think they'd fix the used Nissans that they have on a Nissan lot. They have bait cars on different apps to lure you in and waste your time Definitely need to do better.

  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase

Dealer Response

Thank you for bringing your concerns to our attention. We apologize for your experience and will address them with our team to ensure better service and quality. We appreciate your feedback and strive to provide the best experience for our customers.

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Maximum rating = 5

1.0 (out of 5)

I inquired about a car.

Reviewed by Kort from Wisconsin August 07, 2025

I inquired about a car. I received an email with very little information. I then reached out again, asking about this car if there was any mechanical issues and why it was priced the way it was. The only message I received back was we recommend not driving cars over 100,000 miles past state lines And that was the only information I was given why the car was priced the way it was.

  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase

Dealer Response

I'm sorry for the confusion Kort and lack of information in our previous responses. Let me address your concerns about the vehicle you inquired about. Regarding mechanical issues, we thoroughly inspect all our vehicles before putting them on sale. While this particular vehicle has over 100,000 miles, it's still in good condition for its age. However, as a general precaution, we do recommend limiting long-distance travel for high-mileage vehicles. As for the pricing, several factors contribute to a vehicle's cost, including its condition, mileage, and market demand. I'd be happy to discuss this in more detail with you in person. Would you like to visit Western Avenue Nissan to take a closer look at the vehicle? We can go over all your questions and concerns then. Sincerely, Western Avenue Nissan

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Maximum rating = 5

1.0 (out of 5)

Car has no engine cooling fluid, very low on brake fluid,

Reviewed by Pramod Raheja from Schiller Park, Illinois August 04, 2025

Car has no engine cooling fluid, very low on brake fluid, car engine looks very dirty and car salesman insists This car is great, and offers no apology or sorry feeling as if customer is blind and stupid, very careless car dealer

  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase

Dealer Response

Hi Pramod Raheja, we regret your most recent visit with us was not up to the standards we strive for. We regret that you weren't satisfied with your experience. We hope you will give us another chance. Thank you and have a great day!

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Maximum rating = 5

About Western Avenue Nissan

If you are looking for a dealership that offers fair and honest pricing then you will not find a better option than Western Ave Nissan. Purchasing a vehicle can be extremely difficult especially once you realize how many options you truly have. For this reason our dealership will do everything in our power to ensure your purchasing process is as simple as possible. Here at Western Ave Nissan we treat you like family so you are sure to find yourself right at home. We look forward to earning your business.

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