1100 W Dundee Rd
Arlington Heights, IL 60004
Sales: 847-590-6100
Used Cars: 847-590-6100
Sales Department
| Sun | Closed |
| Mon | 9:00am – 8:00pm |
| Tue | 9:00am – 8:00pm |
| Wed | 9:00am – 8:00pm |
| Thu | 9:00am – 8:00pm |
| Fri | 9:00am – 8:00pm |
| Sat | 9:00am – 8:00pm |
Service Department
| Sun | Closed |
| Mon | 7:00am – 8:00pm |
| Tue | 7:00am – 8:00pm |
| Wed | 7:00am – 8:00pm |
| Thu | 7:00am – 8:00pm |
| Fri | 7:00am – 7:00pm |
| Sat | 8:00am – 5:00pm |
See all dealerships near Arlington Heights, IL that carry Nissan
Overall Rating:
4.5 (out of 5)
81% recommend this dealer
197 total reviews
Showing the most recent reviews from Cars.com and DealerRater.
Had a coupon for an oil change, bring in my car.
Had a coupon for an oil change, bring in my car. Of course they tried to sell me everything that they could to repair my vehicle. What they did was tell me that I needed a cabin air filter, said no thanks. Went this weekend to get a new oil change and the people told me that I was missing my cabin filter….. so basically took my old one out and left it empty. Great work idiots
Dealer Response
Hi Chris, we work hard to provide a fantastic experience to everyone. It's discouraging to see that you had a negative experience. We would like the opportunity to address your concerns. Please reach out to us directly at (224) 717-3408 when you have a chance. Thank you, and we look forward to hearing from you.
Maximum rating = 5
Worst ever.
Worst ever. Sales person honored 2 free oil change which he didn’t put in my account. I spoke to manager about that but he refused to honor those service as there is nothing in writing. When they wanted to sale a car they promised me everything and now when it is time to honor they refuse. I send him email chat that other sales person send it to me let’s see what he can do now? I will never go to Arlington nissan in future. They are not reliable at all. They can’t keep up with what they promised us. I will not recommend anyone to go there.
Dealer Response
Hi Megha, thank you for letting us know about your recent visit to Arlington Nissan. We appreciate you bringing this experience to our attention. If you are willing, please get in touch with us at (224) 717-3408 so we can work towards a resolution. We look forward to hearing from you.
Maximum rating = 5
Arlington Nissan
The service department is very professional and helpful throughout the process of my vehicle being serviced. Would highly recommend this dealership for the service team alone.
Dealer Response
Hi James, thank you for taking the time to leave a review for us at Arlington Nissan In Arlington Heights. We're happy we could meet your expectations!
Maximum rating = 5
When it comes to total customer satisfaction the two main building blocks are quality products and quality people. This means before during and after purchasing your quality new or used car truck or van you will receive the highest quality customer service from our associates.
The final point for great customer satisfaction is helping your customers get the best deal possible. We pledge to work with you to help secure the best price and have a great car buying experience!
For more information contact Renee Hawley at r.hawley@rohrman.com!
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