Dennis Dillon Nissan

Good place to buy a car special when you have a energetic young salesman like Alex. Very knowledgeable young fella. Recommend 100%

I am writing to formally express my deep dissatisfaction with a recent experience my husband and I had at Dennis Dillon Nissan while attempting to purchase a vehicle—specifically, a truck that has been a long-time dream of his. From the outset, we were completely transparent about our current truck's payoff, the trade-in offer we had received from another dealer, and what monthly payment we were comfortable with. One of your managers assured us that these terms were workable. Based on this promise, we began the process and made it clear we had a limited window due to a family event. We were told that we would receive final numbers before we made the trip back, but this did not happen. We honored your team’s request to return later the same day—leaving our family event early and driving 45 minutes back—expecting to finalize the deal. Instead, we were presented with numbers that were nowhere near what had been discussed. To make matters worse, the General Manager never addressed us directly or made any effort to negotiate, leaving your manager and salesman to relay the bad news. It felt not only misleading, but disrespectful. Had your dealership matched the trade-in value offered by the other dealer, the deal would have been feasible. Instead, we were left feeling that our time, transparency, and trust had been disregarded. This experience was not only a disappointment but also a lesson. We will be sharing it with others and strongly encouraging them to think twice before doing business with Dennis Dillon Nissan.

I had the pleasure of working with Jasmine Rivera and thank her for her persistence and professionalism. I also worked with Keric who was very experienced and answered all my questions, and for Stephen Gill who was able to answer all of my questions and deliver my new car to my location. I love my new car. I highly recommend.