Five Star Nissan

Check engine light came on on my low mileage 2018 Armada. No other problems or symptoms of problems. Five Star Nissan of WR charged me about $150 for diagnosis and said the transmission was bad and tried to charge me $11,000+ to replace. I didn’t believe them so did some research and took the Armada to a local mechanic who I trusted. He checked it out thoroughly and found the only issue was a marginal battery that might have triggered a faulty check engine light to come on I replaced the battery for $180 and the problem was fixed. Five Star Nissan had tried to screw me (outright steal) $11,000+ from me and charged me for the opportunity. I strongly recommend avoiding all Five Star dealers and especially Five Star Nissan of WR!!!

Do not trust anyone at Warner Robins Nissan especially the sales manager and office manager. They tried to sneak a extended warranty on my sales contract but I stopped them in time. NMAC which is Nissan finance company and Nissan corporate worked with me to get my refund. Even with that happening they still tried to lie out of any wrong doings. I have a copy of both contracts one that I read and signed,and the other where they transferred my electronic signature. This is the fake contract that was sent to NMAC without my knowledge. Don't ever sign a arbitration contract. You give them the right to lie,cheat and even commit fraud against you in sales or services. Stay away from 5 star Nissan in Warner robins georgia

This was a very simple and efficient process for me and my family. The team here was so helpful and nice. My situation was very unexpected and Justin from the service department put my mind at ease my questions were answered quickly and completely with pictures as well. During car troubles things can cause disruption in everyday life Justin was very understanding and helpful. I appreciate you being my mechanic and a listening ear in this situation explaining my options and so far. Keep up the good work 👏 over there in paradise.