Cronic Nissan

I was absolutely blown away by the amazing service provided to me at Chronic Nissan. I was in a tricky situation and they helped me every step of the way. They were professional, compassionate, and even helped me with my 4 year old who got a little fussy. Just amazed by this place, and I recommend anyone who is looking to purchase a vehicle to buy from here, you will not be disappointed

BUYER BEWARE ! - You may not be able to get a title I purchased a vehicle from this dealership in February only to find out shortly after that it was not eligible for a GA title. I discovered that the dealer had not performed their required due diligence to obtain clear title before selling the vehicle. I reached out to the dealership for weeks, but could not even get a call back. Finally, I emailed the owner, and received a call from the manager (Randy) who tried to claim it was a simple mistake because he was supposedly not familiar with Georgia's title requirements. He then called me back and acknowledged that they had sold me a car that was not legal to sell. He made an offer to buy the vehicle back from me, but wanted me to take a loss on the car. I informed Randy that I was not willing to take a loss on the vehicle, but simply wanted the dealership to take the steps needed to provide clear title. A few days later, I was informed that the dealership would not be of any more assistance. I now have a vehicle in my garage that is currently not eligible for a title, and cannot be sold. So, be aware that if you purchase a vehicle from this dealer, you may find out weeks later that they didn't really have proper title work and it is up to you to pay to fix their mistakes. I am currently requesting criminal investigations into this dealer and their actions.

The salesman was great, the rest of the process and the customer service was absolutely horrid. The “general manager “ couldn’t care less about your issues once you’ve signed the papers. ALSO they do not send in your tag paperwork AND they don’t tell you that. So when your waiting for your tag in the mail and never receive it, even after your temp tag has expired- that’s why. They never sent off for it in the first place. He simply said “we don’t do that” even though we were never told that, oh and they charged us TWICE what the dmv charges to issue a tag.