Premier Nissan Mall of Georgia

After being told there was a second key for the used car I purchased, I’ve been ignored ever since. Antonio and Haddy have avoided my calls and won’t return messages regarding the missing key they “can’t find.” After no return calls though out the week, I stopped in to see if I could speak with someone. Haddy lied right to my face saying he text my husband back (which he did not). And although the key said “1 of 2” he cannot find it and they won’t be making good on their promise to getting me the missing key. Extremely disappointing experience and terrible customer service.

We did not buy a car from this dealership. They did not honor the selling price on Cars.com saying they were a third party site so they did not set this price.

Edited to add— if they could get a zero star they would. This place is all a bunch of lies. Edited to add- the car they sold me was wrecked without being disclosed. Almost $5k worth of damage later… This was the worst car buying experience I have ever had. We had to wait 2.5 hours for the finance office- even thought we had been pre approved through our bank. Then we went back with the check and they had no record of our sale. They could not find any of our paperwork. Over all 6.5 hours waiting while it only took 20 mins to look at the car. Nothing was explained- there were no feature explained. They left less than a fourth of a tank of gas in the car. The salesman was on the phone during my test drive then had to leave abruptly. I will never come back