Wesley Chapel Nissan

Wesley Chapel Nissan took remarkably good care of me before my trip back to California. Their Service Department was clean, their Associates kind and attentive. And the showroom was alive with a good vibe. Everyone had a pep in their step. I attribute all of this to good leadership. Manager, Gordon Cramer, leads by example and you see it in him and his Associates. Well done, Wesley Chapel Nissan. Well done Mr. Cramer!

We want to thank Randy our car salesman and Chase the sales advisor for being willing to give us an OTD price for a 2022 Kia Sportage. We were one of the people who had a total loss of a vehicle after someone ran a red light and hit our 2019 Chevy Silverado 3500 HD diesel. We had to admit we never had liked going to dealerships and buying vehicles. But the entire team at Wesley Chapel Nissan kept their word, gave us no pressure when we got our own financing, washed our purchase SUV twice, put on our own license plate and filled our gas tank. We can’t say enough about the people who work there. They have addressed any and every concern and used no pressure on people who have suffered from strong arm tactics in the past. We so appreciate working with Wesley Chapel Nissan and can’t recommend them enough! If you have a need to buy a car new or used then do not hesitate to reach out to Randy and Chase. They are the kind of salespeople who won’t give you any grief or regret about dealing with buying a new or used vehicle. Thank you, thank you and thank you! From the Boones!

Dishonest, untrustworthy, unprofessional. Went in to have a wheel checked for damage due to hitting a pothole. I was told that the wheel is bent and had to be replaced. I can buy that! When I was informed about the price, I decided to consider it. The advisor, Brandon Traveline, didn't even offer any estimate paperwork. I had to request paperwork. The paperwork he gave me made no mention of needing a new front wheel rim. What was unusual was that there were no fees associated with any of the paperwork. I insisted that he at least write in the total cost of the rim replacement in his handwriting. I asked if there was a coupon I could use, and he said there was none. Brandon was obviously not having a good day. He was cold and standoffish and not a pleasure to deal with. I did the next best thing and went to another advisor, Darron Blount, who is a pleasure to deal with. He said we could use a service coupon special when the work was done, and it would be possible to cut something off the price. It's sneaky things like these that make me wish I never left Maus Tampa Nissan....never had a problem there.