Nissan of St Augustine

I have gone to the dealership for over seven years. I’ve gotten a few lease cards and my car that I have now was for me and I bought it out. I get my service at Saint Augustine Nissan. They’re very thorough and keep my car in good shape.. also today we was there Patrick had talked to me for about over 30 minutes about the new Nissan kick was telling me different things about it. It may not be the car for me right now cause I have a 23 kick but he was very friendly and he seemed like he wasn’t pushing me to buy a car and I just appreciate his honesty and professionalism. When I am ready to buy a car or train my car in, I would definitely go to Patrick.

I arrived to the dealership around 3 PM at the Service drive. Wait around 15 minutes to somebody come greet me at the service drive. Going with my vehicle for oil change rotate 5 o’clock vehicle is not done yet too long for a simple oil change tire rotation need to step out the game.

First scheduled service for a recall I drove almost 2 hrs. to get there. Called the morning of the visit to confirm. When I got there I was told they were unable to do it because of a scheduled close of Nissans computer system for update. No apology nothing. Rescheduled was told as the first the update would take 1 hr. When I got there was told by the same expressionless tech no it would take two hrs at least, they shouldn’t have told you that. While setting inside with 3 other customers, I did not join in but all 3 people complaining intensely about Nissans lack of caring.