12785 S Orange Blossom Trail
Orlando, FL 32837

Get Directions

Sales: 407-809-8273

Used Cars: 407-809-8273

Hours Toggle

Sales Department

Sun 11:00am – 7:00pm
Mon 9:00am – 9:00pm
Tue 9:00am – 9:00pm
Wed 9:00am – 9:00pm
Thu 9:00am – 9:00pm
Fri 9:00am – 9:00pm
Sat 9:00am – 9:00pm

Service Department

Sun Closed
Mon 7:00am – 7:00pm
Tue 7:00am – 7:00pm
Wed 7:00am – 7:00pm
Thu 7:00am – 7:00pm
Fri 7:00am – 7:00pm
Sat 7:00am – 4:00pm

Reviews of Universal Nissan

Overall Rating:

4.6 (out of 5)

93% recommend this dealer

2715 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

Everything was done in a quick and efficient manner

Reviewed by ALSPLITTERJanuary 21, 2026

Everything was done in a quick and efficient manner without feeling rushed. There was no pressure from the sales staff. They listened to my needs and wants and helped me make the perfect selection for my family.

  • Does recommend this dealer
  • Shopped for a new car

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

Excellent and professional customer service.

Reviewed by gpmcleanJanuary 04, 2026

Excellent and professional customer service. Andy Santana was very courteous. I will definitely be an advocate for him.

  • Does recommend this dealer
  • Shopped for a new car

Dealer Response

Thank you for taking the time to leave us a review! We're so happy to hear you enjoyed your time here with Andy and most importantly, your new vehicle! Let us know if there's anything we can further assist you with! Truly the better place to buy Gina Nava Reputation Manager gnava@universalnissan.com

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

3.0 (out of 5)

My sales person was Mr.

Reviewed by lvegamailJanuary 03, 2026

My sales person was Mr. Martinez...he was very respectful and he was trying to kept the word on pricing but NOT the final price. But is something that happened on every car dealer. Even paying in cash always a delay back and forth.

  • Does recommend this dealer
  • Shopped for a used car

Overall Experience 3

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

About Universal Nissan

Find confidence and value in your next new or pre-owned vehicle at Universal Nissan, Central Florida’s trusted destination for quality cars, trucks, and SUVs. Enjoy transparent pricing, fast financing, and a no-pressure experience backed by 16,000+ reviews and a 4.7-star rating. Every vehicle is thoroughly inspected and reconditioned, with free CarFax & AutoCheck reports. As a top-rated Nissan dealer, we stand behind every sale with honesty, care, and award-winning service.

Ready to buy? Get a price quote before visiting the dealership.

  • Get multiple quotes
  • No cost, no-hassle negotiation
Back to Top