Palmetto 57 Nissan in Opa Locka including address, phone, dealer reviews, directions, a map, inventory and more

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16725 NW 57th Ave
Opa Locka, FL 33055

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Sales: 888-769-4855

Used Cars: 888-769-4957

Hours Toggle

Sales Department

Sun 11:00am – 7:00pm
Mon 9:00am – 9:00pm
Tue 9:00am – 9:00pm
Wed 9:00am – 9:00pm
Thu 9:00am – 9:00pm
Fri 9:00am – 9:00pm
Sat 9:00am – 9:00pm

Service Department

Sun 10:00am – 5:00pm
Mon 7:30am – 5:00pm
Tue 7:30am – 5:00pm
Wed 7:30am – 5:00pm
Thu 7:30am – 5:00pm
Fri 7:30am – 5:00pm
Sat 7:30am – 5:00pm

Reviews of Palmetto 57 Nissan

Showing the most recent reviews from Cars.com. To see all reviews visit Cars.com.

Overall Rating:

4.9 (out of 5)

718 out of 729 people said they would recommend this dealer

1 (out of 5)

Lied over the phone to get me to come in

Reviewed by Mili A in Miami, FloridaJanuary 03, 2021

Horrible experience trying to lease a Nissan Murano. My husband spent so much time on the phone to make a deal with James and his manager David, and then when James confirmed the zero down deal with no extra taxes or fees for $318/month we drove all the way there only to be told we have the pay $2000 down. They are all con artists who lure people in making false promises. Never leasing or buying from them. Going to stick to Lexus where we always get a great deal.

Customer Service 1

Buying Process 1

Quality of Repair N/A

Overall Facilities N/A

Maximum rating = 5

1 (out of 5)

Scam - unfair negotiation practices

Reviewed by Jordi in Miami, FLSeptember 19, 2020

I dont normally leave negative reviews unless they make me really waste my time or somebody is not keeping their word. Be careful. I went to buy a Nissan, agreed on the price with certified warranty. I went there the day after to purchase it and the warranty was not included, when I had confirmed the price with them, with certified warranty included, 2-3 times before going to buy it. Ceritifed warranty was my requirement from the beggining of the negotiation in order to buy the car. They increased the price and they told me that if I wanted it certified I had to take it by myself somewhere else to change the tires, and bring it back so they can certify it, I thought it was a joke but was for real. Do not waste your time as I did. I ahould send them an invoice for the time they made me waste. Very unfair and unprofessional negotiation practice, looks like a scam to me.

Customer Service 1

Buying Process 1

Quality of Repair N/A

Overall Facilities 4

Maximum rating = 5

1 (out of 5)

Terrible Customer Service, Would not recommend!

Reviewed by A.Ry in Hialeah, FloridaJune 27, 2020

This place is the worst. I would give it zero stars if possible. They apparently pride themselves on taking advantage of elderly people living off of social security. After my elderly parents went in and chose a new car, turning in their current lease with only two months left, they were told that since they had just made the most recent payment but not keeping the car any longer, that the dealership would reimburse them for that and pay the final payment on the car being turned in. Their payments would start the following month for the brand new car they were taking. Well low and behold the following month, double payments taken out for both cars, one of which wasn't even in their possession anymore! No reimbursement as promised. Manager Tony Matin, was beyond rude and inconsiderate and told my elderly parents, that getting an attorney was going to cost them more than the 300.00 car payment they lost, so that was all he could do and refused to honor the word of the finace dept. Integrity, honestly and decency clearly isn't how this dealership runs itself. Taking money from an elderly couple living off of social security every month, is more their style apparently. I would never recommend this dealership to anyone, for any type of service. Clearly not working with good intentions. Customer service and keeping their word is not their priority. Once they get you to sign for the new car, honesty is out the window. It's no wonder people avoid the dealerships like the plague! This guy was such a terrible "manager" and this dealership needs serious evaluation of employees. Tony Matin, William Rodriguez, and Sandra Valentine, all corrupt employees here just willing to take advantage of an "easy buck" when they see elderly folks. ****** Buyer/Customer BEWARE****

Customer Service 1

Buying Process 1

Quality of Repair N/A

Overall Facilities N/A

Maximum rating = 5

About Palmetto 57 Nissan

Palmetto57 Nissan - Allow us to be your South Florida dealer of choice. Recognized for outstanding customer satisfaction, customer service and fully certified staff. When purchasing a vehicle online with us, rest assured that you are dealing with a staff of Nissan and Volkswagen Internet Certified Professionals. Offering Certified Pre-Owned vehicles. New Nissan and New VW models with terrific factory incentives, lease programs and retail rates available to qualified clients

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