3277 Auto Plaza
San Pablo, CA 94806
Sales Department
| Sun | 10:00am – 7:00pm |
| Mon | 9:00am – 8:00pm |
| Tue | 9:00am – 8:00pm |
| Wed | 9:00am – 8:00pm |
| Thu | 9:00am – 8:00pm |
| Fri | 9:00am – 8:00pm |
| Sat | 9:00am – 8:00pm |
Service Department
| Sun | Closed |
| Mon | 7:30am – 5:30pm |
| Tue | 7:30am – 5:30pm |
| Wed | 7:30am – 5:30pm |
| Thu | 7:30am – 5:30pm |
| Fri | 7:30am – 5:30pm |
| Sat | 8:00am – 4:00pm |
See all dealerships near San Pablo, CA that carry Nissan
Showing the most recent reviews from Cars.com and DealerRater.
Great service
Love this place! I always come here and alway get a great service
Dealer Response
Hi Mariana Flores, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!
Maximum rating = 5
uncooperative and too expensive
went to take my new frontier in for service. they have no express service and they wanted over 100 dollars to change the oil and rotate the tires. we said they advertise a tire rotation for 9.95 dollars, they said you need the coupon. we asked them to print it out and they refused. we took the truck over to firestone hill top and got the job done for 50 dollars Hanlee people are a rip off. bad attitude the last time we had to deal with them was when we lost our keys on a previous nissan. they said it would take two weeks for an appointment for a new fob. we went to another dealer the next day they did the fob right away and washed my truck
Dealer Response
Dear customer, we regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. We would like to work towards a resolution, so if you are willing, please reach out to us at (510) 222-4900 to discuss this further.
Maximum rating = 5
A new car
I bought a 2016 Nissan Altima in 2016, Here I am trading it in. First the customer service was awful had this young inexperience dealer helping me. They did not have my second key or my manual available. That should have been a red flag that something was wrong. Had to come back twice to get the second key which work on and off. Then tire pressure signal cam on, took to a tire place found out that the tire had been plugged before now this is a brand new car. trade in start to have issues with acceleration on the freeway front end started shaking I had to get off the freeway. I have no trust in them did not trad more car with that particular dealership.
Dealer Response
Thank you for taking the time to let us know about your recent experience. We are disappointed to hear that you are not satisfied with your visit. Thank you for leaving feedback. Please reach out to us at (510) 222-4900 so we may identify ways to improve your experience.
Maximum rating = 5
Hanlees Hilltop Nissan in Richmond CA treats the needs of each individual customer with paramount concern. We know that you have high expectations and as a car dealer we enjoy the challenge of meeting and exceeding those standards each and every time. Allow us to demonstrate our commitment to excellence!
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