8330 Indiana Ave
Riverside, CA 92504
Sales Department
| Sun | 10:00am – 9:00pm |
| Mon | 9:00am – 9:00pm |
| Tue | 9:00am – 9:00pm |
| Wed | 9:00am – 9:00pm |
| Thu | 9:00am – 9:00pm |
| Fri | 9:00am – 9:00pm |
| Sat | 9:00am – 9:00pm |
Service Department
| Sun | Closed |
| Mon | 7:00am – 7:00pm |
| Tue | 7:00am – 7:00pm |
| Wed | 7:00am – 7:00pm |
| Thu | 7:00am – 7:00pm |
| Fri | 7:00am – 7:00pm |
| Sat | 8:00am – 5:00pm |
See all dealerships near Riverside, CA that carry Nissan
Showing the most recent reviews from Cars.com and DealerRater.
Dishonest and Unethical
Unethical and Dishonest! My elderly parents were recommended this dealership from Costco, as part of their Auto Program, but apparently Costco doesn't know what this dealership is actually doing. Pricing is supposed to be at least as good as sticker and NO HAGGLE, but they immediately told my parents that this price would be BETTER THAN Costco and never showed them the Costco price. As we asked questions, the salesman would repeatedly point out how clean the car was with NO DINGS OR DENTS (which wasn't true, but everything appeared minor). He also promised to get us answers (easily Googled) to specific maintenance questions but never did. When we came to negotiate--and yes, we had to negotiate, as they'd added in about $4000 more to the sticker price--and we asked for the final number, we were told it would depend on how we were paying. NOPE! The final amount doesn't depend on where the money is coming from, that's the number you negotiate so everyone comes out happy. We were also insisting on a CarFax--something every other dealer we've been to either already has ready, or quickly provides It's even on their website for this vehicle!). Not these salesmen at Riverside Nissan. They tried several times to handwave away or not get the information. When we insisted, It was clear they didn't like what they saw, because they tried to not show us the fax, and, of course, the car had been in an accident. "Any car can be in an accident," the salesman tried to tell us, but that's hardly the point. That information should be disclosed so everyone can make an informed decision. They clearly wanted to hide that from us. We politely told them we couldn't make a deal on this vehicle, and SUDDENLY all the fees they were trying to add into the price magically disappeared in a last ditch effort to keep us from leaving or, I guess, not writing reviews about them. No thanks. We don't want to buy damaged goods from a dishonest and unethical dealership.
Dealer Response
Thank you for sharing this review regarding your experience with us. I’d like to discuss this with you further if you could please contact me at your earliest convenience. Sincerely, Richard Michaelson - Owner- rmichaelson@riversidemetro.com
Maximum rating = 5
Fixed operations Director
Fixed operations Director has less experience than any of the Service or Parts Managers, but thinks he's reinventing the wheel. He's got the group owner fooled and unfortunately the staff is aware and afraid to speak up.
Dealer Response
Bob, we appreciate you sharing your experience with Riverside Nissan. We would like you to know that we are always open to communication. Please feel free to reach out to me directly so we can earn your trust again. Thank you, and I look forward to hearing from you soon. Sincerely, Richard Michaelson - Owner- rmichaelson@riversidemetro.com
Maximum rating = 5
Great experience!!
James took his time with us and everything went smoothly. They gave us a great deal on our trade & we love the new car!!
Maximum rating = 5
Thank you for stopping by Riverside Nissan. We are your Riverside Nissan Dealer specializing in new and pre-owned Nissan vehicles Nissan Service and Nissan parts.
Our knowledgeable sales staff have been trained and certified by Nissan to provide amazing client service. Our Riverside Nissan Dealer has been selling and servicing Riverside for a long time - our experience is second to none!
Find out what your used car is worth with our appraisal tool.