Nissan of Downtown L.A. in Los Angeles including address, phone, dealer reviews, directions, a map, inventory and more

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1540 S. Figueroa St
Los Angeles, CA 90015

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Sales Department

Sun 9:30am – 8:30pm
Mon 8:30am – 9:00pm
Tue 8:30am – 9:00pm
Wed 8:30am – 9:00pm
Thu 8:30am – 9:00pm
Fri 8:30am – 9:00pm
Sat 8:30am – 9:00pm

Service Department

Sun Closed
Mon 6:00am – 7:00pm
Tue 6:00am – 7:00pm
Wed 6:00am – 7:00pm
Thu 6:00am – 7:00pm
Fri 6:00am – 7:00pm
Sat 6:00am – 5:00pm

Reviews of Nissan of Downtown L.A.

Showing the most recent reviews from Cars.com. To see all reviews visit Cars.com.

Overall Rating:

2.5 (out of 5)

2 out of 8 people said they would recommend this dealer

1 (out of 5)

I went Saturday night and on the way home odometer

Reviewed by Rina Boschetti in RiversideFebruary 17, 2021

Horrible....I went Saturday night and on the way home odometer electrical issue was already giving me problem. Dealer mechanic says this issue should of been seen by dealer. They also gave me a vehicle all scratched up and dirty from inside.. I couldnt inspect it well cuz it was night and I trusted Eddie who sold me the car.. Then they didnt even give me a discount like they said they did. Its xxxxxxxx here and if you go make sure to look at the contract and inspect the car well inside and outside before buying anything do t ne stupid like me.

Customer Service 5

Buying Process 3

Quality of Repair N/A

Overall Facilities 3

Maximum rating = 5

1 (out of 5)

Wow!!!

Reviewed by Eddie T in Los AngelesNovember 07, 2020

Wow!! So I scheduled an appointment for 9:45a. I went to the service department understanding there was going to be a wait. I get to the front and the Service Employee asks me questions about the car. Then it’s time to go inside to write up the work order for just an oil change /tire rotation for my service visit. I bought this car on 9/27 here at the DTLA dealership. I came because I was told that my first 2 maintenance appointments would be complimentary. The Service Employee told me that I did not buy the car here but obviously I did. I even have the paperwork to prove it. He had the nerve to keep insisting that my car was not bought here and that he can not offer me my first complimentary maintenance appointment. I was so irritated I didn’t even want to argue with the guy because it wasn’t worth it. So here I am writing this review. So lesson of the day is that do not take your car here to be serviced if you expect to have the 2 complimentary maintenance appointments that they promise. Instead they will want to charge you $100 for your first visit.

Customer Service 2

Buying Process N/A

Quality of Repair N/A

Overall Facilities N/A

Maximum rating = 5

1 (out of 5)

I will never return

Reviewed by Allesondra in Los Angeles, CANovember 06, 2020

I am never coming back to this location again. Every single time I have come to DTLA, I have waited hours for something that should take 30 minutes. The first time was to finance my car; I was there for 5 hours (somewhat understandable but honestly, that is still ridiculous)... The next time was for my scheduled smog check. I was there for 2.5 hours.. (i was promised on the phone that I would be there for ab solutely no longer than 1 hour, and to be clear, nothing was wrong with the car for the smog check.) Next, I make a 4pm appointment for my first service/oil change, I arrive at 3:30 I waited 4 hours.... I tried one last time for an oil change 5 months later.. I make a 6:30am reservation. I arrive at 6:25am, the place is closed. I go get coffee, come back, and they would not honor my reservation. So they put me 6th in a line of cars saying “I should have waited” when I had arrived. And they tell me I will likely have to wait 2 hours. So, I left, and I will never go back. To me, it's simple.. Don't offer reservations if you will not honor them. People make appointments and reservations because they often have work or family obligations. I can't sit around and waste hours of my day to get an oil change.

Customer Service 1

Buying Process 4

Quality of Repair 4

Overall Facilities 3

Maximum rating = 5

About Nissan of Downtown L.A.

Downtown Nissan proudly serves Carson, Pasadena, Glendale, Santa Monica and Hollywood and offers many automotive products and services to our Los Angeles area customers. From quality new Nissan vehicles to used cars, we know anyone looking for a vehicle in Los Angeles will likely find what they want at our dealership. We carry a comprehensive line of Nissan vehicles, including the Altima, Versa, Murano, Sentra, Cube, GT-R and 370Z, making us a good choice as your Los Angeles Nissan car dealer.

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