1090 Collier Drive
Conway, AR 72032
Sales: 501-358-0022
Used Cars: 501-358-0022
Sales Department
| Sun | Closed |
| Mon | 8:30am – 7:00pm |
| Tue | 8:30am – 7:00pm |
| Wed | 8:30am – 7:00pm |
| Thu | 8:30am – 7:00pm |
| Fri | 8:30am – 7:00pm |
| Sat | 8:30am – 7:00pm |
Service Department
| Sun | Closed |
| Mon | 7:00am – 6:00pm |
| Tue | 7:00am – 6:00pm |
| Wed | 7:00am – 6:00pm |
| Thu | 7:00am – 6:00pm |
| Fri | 7:00am – 6:00pm |
| Sat | 8:00am – 5:00pm |
See all dealerships near Conway, AR that carry Nissan
Showing the most recent reviews from Cars.com and DealerRater.
I just had an extremely negative experience with this
I just had an extremely negative experience with this dealership. I expressed interest in a truck on their lot and received a call from a salesperson. I confirmed with the salesperson the price of the truck and also confirmed that I would need the truck shipped to me since I'm out of state. He said he would work on it. 6 hours later I still hadn't heard back from the salesperson so I texted him and asked him for an update. He said his manager is working on the shipping of the truck and will give me a price quote the next day. So today comes and the salesperson says he was quoted $5,000 to ship the truck to me. That's absurd as I've shipped several trucks and it's never over $1,500. I tell him I'll just find my own shipping company. I then tell him to please send me the price quote we had discussed yesterday. I reviewed the qoute and discount that we talked about yesterday had been cut down by 30%! The best part is on the website the truck is STILL advertised with the full discount price. I ask him why he didn't give me the full discount that we discussed the day before and his response is that the discount price was an "accident" and that the website takes 24-48 hours to update. He also tells me when I sent an email request for more info it was at the time when the discount wasn't as large. Complete xx. So not only does the salesperson go back on his word about the price of the truck, he refuses to give me the discount that is STILL on the website! This is why people hate the dealership experience. Salespeople at Superior Nissan Conway do not honor what they say to their customers and don't even honor the discount prices on their own website!
Dealer Response
John, we pride ourselves on providing exceptional service, so we are disappointed to hear that your visit with us was anything less than satisfactory. Here at Superior Nissan Of Conway, we are always looking for ways to improve; we appreciate your input. If you would be willing, we would like to have you contact our manager at (501) 513-4655 to discuss ways we can better serve you in the future.
Maximum rating = 5
I’d like to know how Nissan still has the sale on the
I’d like to know how Nissan still has the sale on the kits for 23,000 and I paid 28,000 for mine they said it was a mistake with the corporation and yesterday I paid my sales tax to thousand dollars Saturday and I paid $26,000 for my car I will never buy a Nissan again do not shop at Nissan dealership
Dealer Response
Donna Straschinske, we pride ourselves on providing exceptional service as we were assured by you that your experience was grand, so we are disappointed to hear that your visit with us was anything less than satisfactory. I hope that you continue to enjoy your purchase. We would like the opportunity to address your concerns. Please reach out to us directly at (501) 513-4655 when you have a chance. Thank you, and we look forward to hearing from you.
Maximum rating = 5
Most disrespectful people I’ve ever had to work with.
Most disrespectful people I’ve ever had to work with. They do not care about the customers, only themselves. I would not recommend this place to anybody. Their customer service was extremely poor and rude! Unfortunately the car I wanted was there and had to force them to cancel contracts that are just a scam. Tried getting ahold of them by calling and sending emails and heard nothing back. Had to drive 4 hours just to get them to cancel, and they lied about everything. DO NOT BUY A VEHICLE FROM HERE!
Dealer Response
Hello- We would like to learn more about your experience with us. We want everyone to have a good one so please email us your contact info so a manager can reach out to you. We appreciate your feedback. feedback@superiorarkansas.com.
Maximum rating = 5
Superior Nissan of Conway is committed to offering you the best vehicles at unbelievable prices. All of our pre-owned inventory goes through a very complex system of re-conditioning and inspections. So not only do we have the best value but we believe we have the cleanest and most dependable pre-owned inventory out there. Our market based pricing model ensures that you get the best deal around by scraping information off all of the websites in a 500 mile radius to not only ensure we have a competitive price but the most value for your money. We truly appreciate you shopping with Superior Nissan and hope that we earn your business.
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