1300 E Camelback Rd
Phoenix, AZ 85014
Sales: 480-389-2378
Used Cars: 480-422-5973
Sales Department
| Sun | 10:00am – 7:00pm |
| Mon | 8:00am – 9:00pm |
| Tue | 8:00am – 9:00pm |
| Wed | 8:00am – 9:00pm |
| Thu | 8:00am – 9:00pm |
| Fri | 8:00am – 9:00pm |
| Sat | 8:00am – 9:00pm |
Service Department
| Sun | Closed |
| Mon | 7:00am – 6:00pm |
| Tue | 7:00am – 6:00pm |
| Wed | 7:00am – 6:00pm |
| Thu | 7:00am – 6:00pm |
| Fri | 7:00am – 6:00pm |
| Sat | 7:00am – 4:00pm |
See all dealerships near Phoenix, AZ that carry Nissan
Overall Rating:
2.5 (out of 5)
86% recommend this dealer
1170 total reviews
Showing the most recent reviews from Cars.com and DealerRater.
Purchased vehicle that was supposedly inspected and was
Purchased vehicle that was supposedly inspected and was in great shape. Extended warranty was purchased as well. Amazing how much work has been required. Wear and tear items, understand, but almost nothing has been covered by the warranty. Why would a car that was fully inspected need a full brake job within a few months of purchase? Please do your research on both the car as well as the dealership as well as any add-ons and extras purchased in the finance office. Most of these negative reviews hold a lot of weight.
Dealer Response
Your feedback is important to us, and we understand your frustration. We take these situations seriously. We value customers who share their honest experiences, as it helps us identify areas where we can work to improve our processes. To discuss this matter further, please contact our Customer Service Director, Emily Hunter at 877-360-7805 so we can better understand the specific details of your situation and work toward a resolution.
Maximum rating = 5
Finance manager was sadly dishonest!
Finance manager was sadly dishonest! Tacked on 4k in warranties we never discussed. There was another almost 3k in unexplainable charges. I was told because the car I purchased had tints (which it did not) they said they would add them and they did not. Also nitrogen in the tires and I found out that was not true either. Very disgusting dealership. Sad that this dealership has so many bad business practices. Do yourself a favor, go elsewhere.
Dealer Response
Your concerns are noted, and we understand your frustration. The situation you've described does not reflect the standards we strive to maintain. We take situations like this seriously and would appreciate the opportunity to review what happened during your experience. Please contact our Customer Service Director, Emily Hunter at 877-360-7805 so we can address these specific concerns directly.
Maximum rating = 5
I’m in out of state buyer so I knew that the sales buses
I’m in out of state buyer so I knew that the sales buses were gonna take a little bit longer, but I didn’t expect it to take anything over a week. I was in the market for a 2012 Porsche Panamera, which this dealership carried I contacted them. I didn’t get a response for a couple days. Finally got assigned a sales person then I was talking numbers and they tried charging me $500 for 10 which I thought was new that’s why they were I thought they were trying to charge me for it. Good thing I declined that payment because the tent is scratched and it’s already peeling with the original paperwork they had me signed at $23,000 I ended up paying a total of $25,000 $2000 that I don’t know where they were at and when I confronted them, they said that they were on the original purchase agreement and at this point I was done with it. I go to my bank to finish up my paperwork so I can send them the check. They try using scare tactics on me in order to get me to send a check faster. It’s too late in the day for me to overnight it, but it gets to them within two days. They then decide to take their time to process the check which is four days that I took under the process the check they originally told me on the phone that I’d get the car the Wednesday of the next week then Monday comes and that they tell me they still haven’t processed my check. I’m a little bit irritated because they told me to send the check as fast as possible so no one buys it out from under me which is a scare tactic and is something that very sketchy dealership to use then for the whole week I’m waiting for the classes of the check and tell me when my car’s gonna arrive they tell me it’s gonna arrive Sunday or Monday and then Monday to Wednesday so they keep moving the dates and I’m very irritated about it Monday. They finally pick up the car, I get proof and I’m excited the car arrived Tuesday, which made me really happy today. I took it through my service department at the dealership. I work at to find out that not only has an option service to buy them, but also hasn’t had an oil change, which is more money coming out of my pocket even though they charged me 2000 more than our original purchase agreement was.
Dealer Response
From the delays in communication to the confusion around fees, paperwork, and the condition of your vehicle upon arrival, I understand how this created an experience that did not feel transparent or efficient. As an out-of-state buyer, you placed a lot of trust in us to handle things promptly and professionally, and I regret that we did not provide the level of service you deserved. We want to make this right and regain your trust. Please reach out directly to our Customer Service Director, Emily Hunter, at 877-360-7805
Maximum rating = 5
ABC Nissan in the Camelback Autoplex is an Arizona Nissan Dealership that is proud to be the most notable in the state! ABC Nissan proudly provides an exceptional customer service experience and we honor Dealership Staff Employees who excel in Nissan Sales and customer satisfaction. We value your time as a customer and will give you the best price the first time. ABC Nissan knows you have high expectations from a Nissan car dealer and we will not only meet them but exceed them to the best of our ability.
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