ABC Nissan

I’m in out of state buyer so I knew that the sales buses were gonna take a little bit longer, but I didn’t expect it to take anything over a week. I was in the market for a 2012 Porsche Panamera, which this dealership carried I contacted them. I didn’t get a response for a couple days. Finally got assigned a sales person then I was talking numbers and they tried charging me $500 for 10 which I thought was new that’s why they were I thought they were trying to charge me for it. Good thing I declined that payment because the tent is scratched and it’s already peeling with the original paperwork they had me signed at $23,000 I ended up paying a total of $25,000 $2000 that I don’t know where they were at and when I confronted them, they said that they were on the original purchase agreement and at this point I was done with it. I go to my bank to finish up my paperwork so I can send them the check. They try using scare tactics on me in order to get me to send a check faster. It’s too late in the day for me to overnight it, but it gets to them within two days. They then decide to take their time to process the check which is four days that I took under the process the check they originally told me on the phone that I’d get the car the Wednesday of the next week then Monday comes and that they tell me they still haven’t processed my check. I’m a little bit irritated because they told me to send the check as fast as possible so no one buys it out from under me which is a scare tactic and is something that very sketchy dealership to use then for the whole week I’m waiting for the classes of the check and tell me when my car’s gonna arrive they tell me it’s gonna arrive Sunday or Monday and then Monday to Wednesday so they keep moving the dates and I’m very irritated about it Monday. They finally pick up the car, I get proof and I’m excited the car arrived Tuesday, which made me really happy today. I took it through my service department at the dealership. I work at to find out that not only has an option service to buy them, but also hasn’t had an oil change, which is more money coming out of my pocket even though they charged me 2000 more than our original purchase agreement was.

Purchased car 8/1/25, they were dishonest, overcharged me and lied about paying off my trade in, overcharged me on a 1 year extended warranty for almost $3000. Did not give me contract had to ask for it. My sales lady was Beatrice Gonzalez. She goes by Betty. Her Manager by the name of Eddie was dishonest about paying off trade in. Over priced me on the car we received. Loan term was 84 mos which we were not told. This car was for my daughter, single mother with small children. Been going to ABC Nissan for 20 years. I will never buy a car from them again. Unsatisfied Customer.

Yesterday I got my oil change on my Nissan at ABC Nissan. My Service Consultant Mr Eddie Valdez got me promptly in and out! There are no words in my command to describe how kind and professional Eddie was - he should be promoted and raised right now this minute! I'm still grinning from ear to ear after this Nissan experience!