ABC Nissan in Phoenix including address, phone, dealer reviews, directions, a map, inventory and more

A member of the Cars.com family

1300 E Camelback Rd.
Phoenix, AZ 85014

Get Directions
Visit Dealer Website

Sales: 480-389-2378

Used Cars: 480-422-5973

Hours Toggle

Sales Department

Sun 10:00am – 7:00pm
Mon 8:00am – 9:00pm
Tue 8:00am – 9:00pm
Wed 8:00am – 9:00pm
Thu 8:00am – 9:00pm
Fri 8:00am – 9:00pm
Sat 8:00am – 9:00pm

Service Department

Sun Closed
Mon 7:00am – 6:00pm
Tue 7:00am – 6:00pm
Wed 7:00am – 6:00pm
Thu 7:00am – 6:00pm
Fri 7:00am – 6:00pm
Sat 7:00am – 4:00pm

Reviews of ABC Nissan

Showing the most recent reviews from Cars.com. To see all reviews visit Cars.com.

Overall Rating:

4.6 (out of 5)

533 out of 579 people said they would recommend this dealer

1 (out of 5)

Beware of shady dealings

Reviewed by N/A in N/AMay 15, 2021

This is the sixth time I have come back to this place, and because of that, I did what NOBODY should do. I trusted them. I found this car through an internet ad, with a price of $9,999. I just wanted a basic car that I could pay off soon. After wheeling and dealings ( my credit want that great, because everything was always in my husband’s name), there was a payment that I could afford. Mind you, I’ve been here multiple times, so I felt “comfortable”. The payments were high, but what was I going to do? The guy assured me if I was able to get a lower interest rate, the payments would go down. A little over a year later, something happened to my car, I brought it in, and service convinced me that it was wear and tear, so it was not covered under the “ full coverage” I opted for. I was shocked, so I started researching my cost, considering the fact that I still owed a nominal amount after over a year of payments. What I discovered was that the original price of $9,999 was marked up to $11,698! What in the world? I called and left several messages to finance, but they never called me back. Now my purge valve went out. I brought it in, THIS IS NOT covered; they quoted me at $400! I finally walked in to the sales area, and they tell me that I did not purchase a bumper to bumper. All that I COULD HAVE GOTTEN was a low level warranty, because it was a used car. I have NEVER gotten a low level warranty. UNBELIEVABLE! So, now, I still owe over 16K nearly two years later, the warranty won’t cover anything but MAJOR engine issues, and oh!!! It’s only a 24 month warranty, so it’s almost ! I have NEVER purchased something like that, ESPECIALLY for a used FORD. I walk in expecting to pay $9,999, and a little more for add ons, and I am STUCK with this car at a price that was altered without my knowledge, and a useless warranty I paid for, and I am unable to refinance because I am so far upside down, no one will touch it. I asked for all of my documentation, and they tried to talk me out of it, stating it will take longer than I want to wait, and that my file will not have everything I’m looking for. Of course it won’t! DO NOT GO HERE! From sales, to finance, to service, you will not be treated as if you matter. All that matters is their sales, and money money money, no matter how much you think your loyalty will do for you. BEWARE!!!!

Customer Service 1

Buying Process 1

Quality of Repair 1

Overall Facilities 1

Maximum rating = 5

1 (out of 5)

Terrible!!

Reviewed by Joseph in MesaJanuary 20, 2021

We worked with Joseph and it was really bad experience for us! One of the worse car dealership I been so far! We made a deal over the phone with Joseph for out the door price. We came to ABC Nissan to test the car and close the deal! There were some issues with the car that we wanted to be fixed (missing sun visor clip and carpet clip) and he said it's not a problem. When we sit down with him, he gave us 4k over the price we agreed on the phone!! After 40 min they give us the price that we agreed on the phone and he wrote down that sun visor clip and carpet clip will be fixed and signed it, but they don't have parts now and he will call us when they arrived. In the finances, we had a really rude person. He was taking bad about the customers. Like every finances guy, he was "nice to sell warranty" and when we refuse it, he was not nice any more. It's funny that he can give you lower rate only if you take his warranty!! And in the end... AGAIN the price we agreed on was different then price on paper that we need to sign!! BE CAREFUL WHEN YOU SIGN THE LAST PAPER WITH PRICE OF THE CAR!!! It's 4 weeks that we bought the car. We never get a call from Joseph for our missing parts. so we texted him and call him but, no answer. This is my experience with this dealership and I know that ever person got different one... so just be careful! There is no point to send a email to GM, because he is not responding!

Customer Service 1

Buying Process 1

Quality of Repair 1

Overall Facilities 1

Maximum rating = 5

5 (out of 5)

Excellent service

Reviewed by Sergio Sanchez in Phoenix, ArizonaMay 23, 2018

Very easy to talk to, very courteous.Overall I am pleased with the Customer Service that was presented to me and sales men around me were very polite.

Customer Service 5

Buying Process 4

Quality of Repair 4

Overall Facilities 5

Maximum rating = 5

About ABC Nissan

ABC Nissan in the Camelback Autoplex is an Arizona Nissan Dealership that is proud to be the most notable in the state! ABC Nissan proudly provides an exceptional customer service experience and we honor Dealership Staff Employees who excel in Nissan Sales and customer satisfaction. We value your time as a customer and will give you the best price the first time. ABC Nissan knows you have high expectations from a Nissan car dealer and we will not only meet them but exceed them to the best of our ability.

Ready to buy? Get a price quote before visiting the dealership.

  • Get multiple quotes
  • No cost, no-hassle negotiation
Back to Top