2610 S Cushman St
Fairbanks, AK 99701

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Hours Toggle

Sales Department

Sun Closed
Mon 8:00am – 7:00pm
Tue 8:00am – 7:00pm
Wed 8:00am – 7:00pm
Thu 8:00am – 7:00pm
Fri 8:00am – 7:00pm
Sat 10:00am – 6:00pm

Service Department

Sun Closed
Mon 8:00am – 7:00pm
Tue 8:00am – 7:00pm
Wed 8:00am – 7:00pm
Thu 8:00am – 7:00pm
Fri 8:00am – 7:00pm
Sat 10:00am – 6:00pm

Reviews of Fairbanks Nissan

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

⭐️⭐️⭐️⭐️⭐️ I can’t say enough good things about Jess

Reviewed by Matt Taylor from AKDecember 02, 2025

⭐️⭐️⭐️⭐️⭐️ I can’t say enough good things about Jess Page at Fairbanks Nissan. With temperatures about to plunge to –20°F, Jess understood the urgency of my situation and went above and beyond to fit me in within 24 hours. That kind of responsiveness is rare, and it made all the difference. The service itself—fixing and splicing my truck’s winterization plug—was handled quickly, professionally, and with clear communication throughout. Jess made sure I understood what was being done and why, which gave me complete confidence in the work. What stood out most was Jess’s combination of efficiency and genuine care. He treated my concern like a priority, not just another ticket in the system. Thanks to his effort, my truck is ready for the extreme cold, and I can head into winter with peace of mind. If you’re looking for a service advisor who is both knowledgeable and truly customer‑focused, Jess Page is the one to ask for.

  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase

Dealer Response

Thank you so much for your glowing review! We're so happy to hear that Jess provided you with exceptional service and went above and beyond to ensure your truck was winter-ready. Our team takes pride in providing efficient and caring service, and we're glad that Jess exemplified this. We appreciate your business and look forward to serving you again in the future!

Overall Facilities N/A

Customer Service N/A

Buying Process N/A

Quality of Repair N/A

Maximum rating = 5

1.0 (out of 5)

Horrible service

Reviewed by Evan Delitsky from New YorkApril 17, 2021

I paid 100$ for an oil change and drove all the way to Las Vegas, NV, where I got another service done when they discovered that the cvt transmission fluid had been spraying out for the last 5,000 miles because someone from the Nissan Fairbanks did not replace the cap on my transmission fluid after they checked it. This branch should be shut down for being incompetent. Don't go here!!!

  • Does not recommend this dealer
  • Came in for service or repair
  • Did not make a purchase

Dealer Response

We are disappointed to learn of your experience here at Fairbanks Nissan, but will take this opportunity to improve. If you are willing to give us another chance, please reach out to us at (907) 452-1701 to speak to our manager directly.

Overall Facilities N/A

Customer Service 1

Buying Process N/A

Quality of Repair 1

Maximum rating = 5

1.0 (out of 5)

Xxxxx

Reviewed by Me. X from Fairbanks AlaskaJanuary 26, 2020

Thieves! We made a deal on a new Car. We went back with cash in hand and were told the price was now 3500.00 more. Take it or leave it. We picked up our money and left. I bought the car at another dealer with many More options for the same price. Never buy a car from them.

  • Does not recommend this dealer
  • Shopped for a new car
  • Did not make a purchase

Overall Facilities N/A

Customer Service 1

Buying Process 1

Quality of Repair 2

Maximum rating = 5

About Fairbanks Nissan

Fairbanks Nissan in Fairbanks AK treats the needs of each individual customer with paramount concern. We know that you have high expectations and as a car dealer we enjoy the challenge of meeting and exceeding those standards each and every time. Allow us to demonstrate our commitment to excellence!

Our experienced sales staff is eager to share its knowledge and enthusiasm with you. We encourage you to browse our online inventory schedule a test drive and investigate financing options.

Ready to buy? Get a price quote before visiting the dealership.

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