2620 Skyland Blvd E
Tuscaloosa, AL 35405

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Sales: 205-561-3993

Used Cars: 205-561-3993

Hours Toggle

Sales Department

Sun Closed
Mon 8:30am – 6:30pm
Tue 8:30am – 6:30pm
Wed 8:30am – 6:30pm
Thu 8:30am – 6:30pm
Fri 8:30am – 6:30pm
Sat 8:30am – 5:00pm

Service Department

Sun Closed
Mon 7:30am – 5:00pm
Tue 7:30am – 5:00pm
Wed 7:30am – 5:00pm
Thu 7:30am – 5:00pm
Fri 7:30am – 5:00pm
Sat 8:00am – 12:00pm

Reviews of Townsend Nissan

Overall Rating:

4.3 (out of 5)

95% recommend this dealer

266 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

Just bought my new 2026 Nissan Rogue and had the best

Reviewed by Maggie from Bessemer, ALNovember 14, 2025

Just bought my new 2026 Nissan Rogue and had the best experience! Tracie was excellent to work with getting me in and out on my lunch break. She had me approved before I even walked in the door which made the process a lot quicker! The best part was them driving the vehicle home for me as I live 40 miles away from the dealership. Customer service is TOP NOTCH. Highly recommend!

  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase

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Maximum rating = 5

5.0 (out of 5)

The service was very fast and professional.

Reviewed by Brenda from Tuscaloosa October 10, 2025

The service was very fast and professional. Thinks to Matt Paulick for being very polite.

  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase

Dealer Response

Thank you for your kind words! We pride ourselves on providing fast and professional service, and we're glad that Matt was able to make your experience even better with his polite demeanor. We appreciate your feedback and hope to see you again soon! 😊

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Maximum rating = 5

5.0 (out of 5)

Steven Fowler actually came outside to assist us in our

Reviewed by Gary from Northport,Alabama May 15, 2025

Steven Fowler actually came outside to assist us in our very first check in at Townsend Nissan for service/oil change. It was very helpful. Your customer waiting area was more than adequate. And you also provided a work desk for me to use as I was processing a trip, thank you so much for all your help and much appreciate Steven’s connect from beginning to end. The flow and quickness of the service was outstanding. Stay steady with Jesus. Proverbs 3:5-6

  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase

Dealer Response

Gary, reviews like this give us motivation and help us ensure we provide high-quality care.

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About Townsend Nissan

Townsend Nissan in Tuscaloosa AL treats the needs of each individual customer with paramount concern. We know that you have high expectations and as a car dealer we enjoy the challenge of meeting and exceeding those standards each and every time. Allow us to demonstrate our commitment to excellence! Just Announced: LifeTime Warranty Plus on all New Vehicles.

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